Voice Engineer
il y a 2 semaines
ILLUIN Technology est un leader français de l'IA. Au sein de l'équipe produit ILLUIN Dialogue, nous développons une plateforme conversationnelle utilisée par des millions d'utilisateurs. Aujourd'hui, nous passons un cap majeur : La Voix
Nous ne construisons pas de simples callbots, mais des agents conversationnels "Voice-First" capables d'interagir en temps réel, avec une latence quasi-nulle, grâce aux dernières avancées de l'IA générative.
Le ChallengeTu seras le référent technique sur toute la brique "Téléphonie & Voix" de la plateforme. Ton défi est double :
Robustesse : Gérer l'interconnexion SIP industrielle avec les grands centres de contacts.
Innovation : Intégrer les nouvelles évolutions dans ce domaine où chaque milliseconde compte.
1. Maintenir et faire évoluer notre pipeline voix
Implémenter de nouveaux connecteurs STT / TTS
Être attentif, tester et mettre en place de nouvelles solutions permettant d'améliorer cette pipeline (VAD semantic, …)
2. Permettre d'exposer notre pipeline voix via SIP
Configurer, maintenir et scaler notre infrastructure pour gérer le routage SIP, le load-balancing et la sécurité
Assurer la haute disponibilité du service vocal
3. Intégration
Développer et maintenir les connecteurs natifs avec les solutions de centre de contact du marché, en priorité Genesys Cloud et Azure Communication Services (ACS).
Proxy SIP : Kamailio
Media Handling : RTPEngine / Asterisk
Cloud Voice : Azure Communication Services, Genesys
AI Voice : OpenAI Realtime API, Azure Speech, Google Speech, Allomedia, Voxygen
Développeur Senior : Tu maîtrises un ou plusieurs langages de programmations et tu es à l'aise avec les architectures micro-services.
Affinité Ops : Déployer et maintenir une infrastructure ne te fait pas peur, tu es à l'aise avec les pratiques d'infrastructure as code.
Connaissances VoIP : Tu as déjà travaillé avec le protocole VoIP.
Media Expert : Tu comprends les enjeux du streaming audio, de la gigue (jitter), et les enjeux du processing en temps réel.
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