Voice Engineer

il y a 2 semaines


Paris La Défense, France ILLUIN Technology Temps plein
À propos d'ILLUIN Technology

ILLUIN Technology est un leader français de l'IA. Au sein de l'équipe produit ILLUIN Dialogue, nous développons une plateforme conversationnelle utilisée par des millions d'utilisateurs. Aujourd'hui, nous passons un cap majeur : La Voix

Nous ne construisons pas de simples callbots, mais des agents conversationnels "Voice-First" capables d'interagir en temps réel, avec une latence quasi-nulle, grâce aux dernières avancées de l'IA générative.

Le Challenge

Tu seras le référent technique sur toute la brique "Téléphonie & Voix" de la plateforme. Ton défi est double :

  1. Robustesse : Gérer l'interconnexion SIP industrielle avec les grands centres de contacts.

  2. Innovation : Intégrer les nouvelles évolutions dans ce domaine où chaque milliseconde compte.

Tes missions

1. Maintenir et faire évoluer notre pipeline voix

  • Implémenter de nouveaux connecteurs STT / TTS

  • Être attentif, tester et mettre en place de nouvelles solutions permettant d'améliorer cette pipeline (VAD semantic, …)

2. Permettre d'exposer notre pipeline voix via SIP

  • Configurer, maintenir et scaler notre infrastructure pour gérer le routage SIP, le load-balancing et la sécurité

  • Assurer la haute disponibilité du service vocal

3. Intégration

  • Développer et maintenir les connecteurs natifs avec les solutions de centre de contact du marché, en priorité Genesys Cloud et Azure Communication Services (ACS).

La Stack Voix
  • Proxy SIP : Kamailio

  • Media Handling : RTPEngine / Asterisk

  • Cloud Voice : Azure Communication Services, Genesys

  • AI Voice : OpenAI Realtime API, Azure Speech, Google Speech, Allomedia, Voxygen

Ton profil
  • Développeur Senior : Tu maîtrises un ou plusieurs langages de programmations et tu es à l'aise avec les architectures micro-services.

  • Affinité Ops : Déployer et maintenir une infrastructure ne te fait pas peur, tu es à l'aise avec les pratiques d'infrastructure as code.

  • Connaissances VoIP : Tu as déjà travaillé avec le protocole VoIP.

  • Media Expert : Tu comprends les enjeux du streaming audio, de la gigue (jitter), et les enjeux du processing en temps réel.


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