LISA Product Owner

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch 

Where will you be in the organization?

Identity & Access Management Center of Excellence (IAM CoE) is part of Identity Global Products line within Group CIO in AXA Group Operations IAM CoE is mandated to design, implement, deploy and operate globally shared products in IAM space for:

• Employees working for AXA (I AM-Employee)
• Users working for AXA business (I AM-Business)
• Customer users of AXA (I AM-Customer)

As part of the One Identity Program which aims to build the IAM Next Generation framework, AXA has selected Saviynt solution in the cloud for its new Group Identity Governance and Administration platform.

This new platform called "LISA" (Lifecycle of Identities and Secured Authorizations) aims at managing any identity of the Group (internal, external, robots), and their related authorizations.

About the job

Job purpose

IAM CoE is looking for an IAM Product Owner : 

• Manage the roadmap of LISA releases to take over the legacy platform features (e.g. group repository, authorization management relying on legacy AD groups) and implement new use cases (identity detachment, service account management, robot management, new privilege users regulatory policies…)
• Push the deployment of LISA within AXA entities, relying on standard deployment approach defined by the One IDprogram.
• Increase our ability to manage properly new AXA global strategic orientations and initiatives we must accompany (QoS, cloud strategy, tech & data + global programs like One Network, One Workplace, etc.)

Main missions

To act as an IAM Product Owner :

• Features scoping, design and implementation review with technical teams3rd party services scoping and implementation follow-up (SOC, PUAM, Workplace, pentest etc)Implementation design review/update for each release
• Operational relationship with vendor (Saviynt)Test plan definition and execution supportTOM documentation(e.g. RACI)
• To guarantee IAM delivery's consistency and quality
• Review quality and alignment between deployment objectives and integrators delivery including reporting and escalations
• Review quality and alignment between major / complex project objectives and delivery with assigned project managers: complex application onboarding (e.g. SAP), major entity integration (e.g. AXA France)
• Co-identify project risks and propose action plans to address those with assigned project managers
• Coordinate/review documentation produced by technical teams to ensure it addresses project needs/constraintsManage deviations/escalations with AXA GO / entity consumers and colleagues
• To support IAM Quality of Service
• Act as escalation point for complex IAM IPC (Incident Problem Change) along with IAM Service
• Management team
• Contribute to the continuous improvement of operational organisation and procedures (e.g. monitoring, alerting)Contribute to or facilitate secure operations of the services (e.g. responses to audit /pentest points)

Expected skills & experience

We are looking for someone with the following skills:

Technical skills

• Minimum 5 years of proven successful experience in IT infrastructure / security in alarge scale organization in a Shared-Services setup
• Knowledge of IAM concepts, solutions and services: identity management &authorizations.
• Experience with Saviynt solution.
• Familiar with network, workplace and infrastructure domains.
• Familiar with Product Management, Project Management and Service Management practices.

Soft skills / transversal skills

• Ability to communicate and negotiate in an international / multi-cultural environment.
• "Service-oriented" person with skills in managing client relationships: requirements, delivery,
  quality of service…
• Management of priorities and complex situations with multiple stakeholders (IAM, other AXA GO, entities, security…) while keeping good relationships
• Analytical skills to help drive the "continuous improvement" objective of the products towards a global shared service.
• Fluent written & spoken English and a second language a plus.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

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