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Product Manager
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Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation
DESCRIPTION
We're seeking an experienced Product Manager to drive the development and growth of Mailjet. You'll work closely with engineering, design, marketing, and customer facing teams to deliver features that solve customer problems and support business growth. The role requires strong analytical skills, customer empathy, and the ability to translate user needs into actionable product requirements.
This is a fully remote role based in France, with the opportunity to shape the Mailjet application used by customers worldwide.
Define the product vision, strategy, and roadmap for core Mailjet platform functionality, ensuring alignment with customer and business needs.
Collaborate with stakeholders prioritize features and initiatives based on customer value, business impact, and technical feasibility.
Translate customer feedback, support insights, market research, and data into clear product requirements.
Own the product development lifecycle from discovery and requirements definition through delivery, release, and post-launch measurement.
Partner with engineering on technical and operational initiatives, including platform reliability, authorization, and billing.
Drive alignment across engineering, design, marketing, data, and customer facing teams.
Communicate product plans, progress, and trade-offs clearly to cross-functional teams and leadership.
Track product performance using key metrics and use insights to inform future roadmap decisions.
Serve as a subject matter expert on the core functionality of Mailjet features.
REQUIREMENTS
2+ years of product management experience in SaaS.
Ability to break complex problems into actionable product requirements.
Proficiency with data analytics tools to inform roadmap decisions.
Excellent written and verbal communication skills in English.
Proven ability to work cross-functionally with distributed teams.
Degree in Business, Computer Science, or related field preferred.
Our corporate language is English, please submit your application in English.
At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time and will therefore only consider applicants who:
Hold French or EU/EEA citizenship.
Have a valid French work permit.
OUR HIRING PROCESS
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us
