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Senior IT Workstation Engineer

il y a 2 semaines

Paris, Île-de-France Welcome to the Jungle France Temps plein

Full-time - Paris - Hybrid remote work (4 days a week / 1 remote day per week)

The Context

We are looking for an experienced and highly autonomous
Senior IT Workstation Engineer
to join our AI, IT & Transformation team. In the context of international growth (300+ employees - 3 offices: Paris, London, New York), you will take charge of the complete management of our Apple ecosystem and play a key role in the company's operational continuity.

You will be a member of the Corporate IT & Security department and report to our IT Manager. You will work in close collaboration with our Senior IT Engineer in the UK and with our IT Technician Apprentice for user support activities.

Your Main Responsibilities

Apple Ecosystem Management

  • Management of Apple France fleet
    (~300 devices): MacBooks, iPhones, iPads, Apple TV
  • Advanced administration of Kandji MDM
  • Management and operational maintenance of our DNS Proxy
    : Cloudflare Zero Trust
  • Update campaigns
    and security policy deployment (CIS Level 1)
  • Hardware inventory management
    and complete equipment lifecycle

Support & Operations

  • Level 2 support
    for complex technical issues
  • IT onboarding
    of new employees
  • IT offboarding
    and equipment return
  • Daily equipment provisioning
  • User training and enablement

Infrastructure & Offices

  • Meeting room management
    and audiovisual equipment (Google Meet Hardware)
  • Coordination with Office Management Team:
  • Digital signage
    (Apple TV)
  • Building access control supervision
    (GENEA) operational maintenance
  • Relations with network and infrastructure providers
    (outsourced network)

Projects & Evolution

  • Drive
    AI transformation
    by supporting internal AI Champions and leading digital transformation projects with an AI-first approach
  • Develop and deploy automations
    using and other no-code tools to optimize processes
  • Ensure
    security
    through SIEM monitoring with Datadog, alert analysis, and participation in security committees
  • Participate in
    IT stack modernization initiatives

Technical Environment

  • Complete Apple suite
    (Mac, iPhone, iPad, Apple TV, Kandji, ABM)
  • SaaS Stack
    : Google Workspace, Slack, Notion
  • AI/Automation Stack
    : Dust AI, , Prompting best practices…
  • Infrastructure
    : Juniper Mist, Cloudflare Zero Trust, Okta
  • Security
    : Datadog (SIEM), Genea (access control)
  • Support
    : (currently migrating from Jira Service Management)

Benefits @Welcome to the Jungle

  • Salary range : €55K - €63K
  • 4-day work week
    after your first month
  • 5 weeks of paid vacation
  • Flexible
    remote work
  • 75% of Navigo Pass or 20€
    monthly sustainable allowance
  • Alan health insurance
    – 66% covered for you and your children, 40% for your partner
  • Meal vouchers - Swile Card
    – €9 per working day, 50% funded by Welcome

Technical Expertise

  • Proven experience
    managing Apple environments
  • Strong
    MDM platform expertise
  • we currently use Kandji but strong JAMF experience is perfectly suitable
  • Okta platform management
    : Okta administration & Workflows
  • Solid understanding
    of SaaS administration (Google Workspace, Slack, Okta)
  • Strong interest in artificial intelligence
    and emerging technologies
  • Understanding of enterprise security challenges

Soft Skills

  • Autonomous project leadership
    : ability to plan, execute and coordinate technical projects and deployments while prioritising effectively in a dynamic environment
  • Excellent communication & customer service skills
    : activity reporting, technical documentation, results presentation, with pedagogical patience and user-oriented approach
  • English communication
    (documentation, international exchanges)
  • Innovation mindset
    and appetite for technology watch

Why Join Us?

  • Direct impact
    on 300+ employees' experience
  • Pioneer role
    in the company's AI transformation
  • Varied projects
    between support, infrastructure and innovation
  • Cutting-edge technological environment
    with the latest innovations
  • Modern IT team
    with a pragmatic and innovative approach
  • Continuous training
    on emerging technologies

  • Involvement in company security committees

  • Step 1
    : Interview with Ketty, our Talent Acquisition

  • Step 2
    : Job Skills Assessment with Pascal, IT Manager & Devon, Senior IT Engineer
  • Step 3
    : Values interview with Pascal, IT Manager and Kevin, VP AI Transformation
  • Step 4
    : Values interview with a potential stakeholder