Salesforce Administrator

At Skeepers, we help brands put their customers' voices at the center of their strategy.

Our SaaS platform enables companies to collect, moderate, and activate authentic content (such as reviews, videos, social posts) across every customer touchpoint.

Our mission: to boost acquisition, conversion, and loyalty through the power of User Generated Content (UGC).

More than 8,000 brands already trust us to build stronger, more meaningful, and lasting connections with their communities.

Joining Skeepers means being part of a fast-growing company at the crossroads of marketing, tech, and data, where every voice matters.

About The Role
We are looking for a
Salesforce Administrator with a strong technical background
in both administration and development to ensure the stability, integrity, and performance of our Salesforce platform.

This role focuses on
platform reliability, corrective maintenance, and continuous improvement
, in a complex Salesforce environment including CPQ, Sofacto, advanced automations, and custom developments.

You will work closely with business stakeholders, Revenue Operations, IT teams, and external partners to resolve incidents, maintain data quality, and support the evolution of our Salesforce ecosystem.

Key Responsabilities
Salesforce Administration & Platform Reliability

• Manage day-to-day administration of Salesforce: users, profiles, roles, permission sets, security settings, page layouts, reports, dashboards, automations (Flows), custom Apex code, and integrations.
• Identify, analyze, and resolve incidents, bugs, and data issues to ensure platform stability and business continuity.
• Maintain documentation related to incidents, fixes, configurations, and known issues.

CPQ & Quote-to-Cash

• Leverage expertise in Salesforce CPQ and Sofacto to support and optimize quote-to-cash processes.
• Manage product catalogs, pricing rules, approvals, and billing-related automations.
• Ensure reliability and consistency of CPQ configurations in a scaling sales organization.

Data Management & Quality

• Actively contribute to data integrity initiatives: deduplication, normalization, validation rules, and data quality monitoring.
• Ensure accuracy and consistency of Salesforce data to support reporting, forecasting, and decision-making.

Integrations & IS Landscape

• Collaborate with the IS Architect and IT teams to maintain and improve integrations between Salesforce and the broader information system.
• Ensure data flows are reliable, documented, and aligned with business processes.

Platform Improvement & Governance

• Proactively identify opportunities to improve Salesforce stability, performance, and maintainability.
• Stay up to date with Salesforce releases and best practices, and propose corrective or preventive actions.
• Ensure compliance with internal governance, security standards, and Salesforce best practices.

Salesforce Development

• Design and develop custom solutions (Apex, Visualforce, LWC) to support business needs and platform evolution.
• Contribute to technical decisions with a focus on long-term maintainability.

Qualifications

• Proven experience as a Salesforce Administrator in a complex environment.
• Strong experience with incident management and support workflows.
• Advanced automation expertise (Flows, CPQ rules, validations).
• Solid knowledge of Apex, Visualforce, and Lightning Web Components.
• Proven experience with Salesforce CPQ and Sofacto.
• Experience working in a SaaS, scale-up, or international environment is a strong plus.
• Experience with data management, specifically with data cleaning and integrity.
• Experience with Salesforce integration.
• Excellent problem-solving capabilities and the ability to work independently.
• Strong communication and collaboration skills. Ability to interact with both technical and non-technical users.
• Ability to work under pressure and manage priorities.
• Customer-oriented mindset
• Autonomy and accountability
• English is a plus

Certifications

• Salesforce Certified Administrator (required or strongly preferred).
• Salesforce CPQ Specialist (required or strongly preferred).
• Salesforce Certified Advanced Administrator (a plus).

What We Offer

• A key role in maintaining and improving a business-critical Salesforce platform.
• Exposure to a complex, international SaaS environment.
• Close collaboration with Sales, RevOps, IT, and external partners.
• A culture that values reliability, ownership, and continuous improvement.

What Makes You a Great Fit At Skeepers
You're driven and ambitious. You aim high and love turning bold goals into real impact.

You act with integrity and take ownership of your work. You celebrate wins and learn from challenges.

You value authenticity. You lead with honesty, empathy and respect in every interaction.

You're naturally curious, always looking to learn, experiment and push ideas further.

You're proactive and resourceful. When you see an opportunity or a problem, you take action.

You thrive in collaboration and believe that the best results come when we act as One Team.

Consumers today don't just want products—they seek authentic, lasting emotional connections with brands. They trust and engage with content created by other consumers: reviews, videos, social posts—what we call User Generated Content (UGC). At Skeepers, we help brands collect, manage, and activate UGC at scale to boost acquisition, conversion, and loyalty.