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Associate Field Clinical Liaison
il y a 1 heure
Application Deadline:
31 January 2026
Department:
Clinical
Location:
EMEA-France-Field based
Description
As a
Field Clinical Specialist (Field Clinical Liaison)
you will be the first point of contact for dentists and orthodontists in your region and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign technique.
Role expectations
- Provide clinical support and education to orthodontists and general dentists, assisting with case assessments, treatment evaluations, ClinCheck support, and troubleshooting.
- Address customer inquiries, complaints, and adverse events related to clinical issues, ensuring all relevant details are documented in the CRM system.
- Build and maintain peer-to-peer relationships with healthcare professionals, guiding them through treatment planning and the adoption of new digital workflows.
- Deliver coaching to healthcare professionals, helping them become educators and share their knowledge with peers.
- Plan and execute educational roundtable discussions and other interactive events to foster case discussions and peer-to-peer learning.
- Work closely with Marketing, Customer Support, and Sales teams to deliver Align's educational programs, contributing to the achievement of business goals.
- Independently contribute to key projects, as well as work collaboratively with others to provide input and support on larger initiatives.
- Plan and organize visits and group sessions independently, ensuring timely coordination with the sales team to achieve business objectives.
- Seek and recommend new approaches to improve healthcare professionals' learning experiences and enhance digital workflow adoption.
- Regularly travel to conduct structured certification and education programs for customers and visit their practices for deeper educational engagement.
- Manage relationships with speakers and Key Opinion Leaders (KOLs) to support educational initiatives.
What We're Looking For
- Bachelor's degree preferred and/or equivalent experience required (dentistry).
- 1-3 years outside of directly related experience or joining from dental practice with no direct commercial experience.
- Possess proficient negotiation, challenger approach as well as didactical/presentation and facilitator skills.
- Has the ability to train medical staff in using the product effectively
- Ability to travel in the assigned geography 70% of the time.
- Fluent in French and English
- Based in Paris
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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
