Director, Major Accounts Strategic Partner

This high-impact role is ideal for a seasoned commercial leader with experience in global account management, cross-functional collaboration, and customer-centric strategy.

You'll serve as the executive point of contact for key accounts, driving alignment across geographies and functions to deliver exceptional value, margin growth, and customer satisfaction.

What We're Looking For:

Education:

• Bachelor's degree or equivalent experience required; advanced degree or industry certifications (e.g., APICS, Six Sigma, MBA) preferred.

Experience:

• 7+ years of sales leadership in a global, matrixed environment.

• Proven success managing executive-level customer relationships and leading cross-functional teams.

• Strong executive presence with the ability to influence across legal, finance, operations, and technical functions.

• Expertise in pricing strategy, contract negotiation, and vendor management.

• Skilled in leading presentations, proposal development, change management and driving strategic initiatives.

• Global market awareness and cultural fluency in customer engagement.

• Up to 50% travel required to maintain global account performance and customer engagement.

Preferred Qualifications:

• Experience in life sciences, pharma, biotech, or specialty chemicals.

• Experience with multi-supplier/channel distribution or scientific supplier networks.

• Exposure to CDMO, CRO, capital equipment, or regulated environments.

• Familiarity with CRM systems (e.g., Salesforce, Dynamics), forecasting tools (e.g., Power BI), and global compliance standards (e.g., GMP, ISO).

How You Will Thrive and Create an Impact:

• Lead global account strategy, ensuring alignment across sales, supply chain, pricing, and contract teams.

• Drive growth in a matrix-selling environment through collaboration with internal teams and external suppliers.

• Serve as the executive liaison for global accounts, managing communications, performance metrics, and strategic initiatives.

• Develop and execute pricing and margin strategies in partnership with finance and procurement.

• Negotiate favorable terms with manufacturers and channel partners.

• Deliver impactful presentations and lead contract proposals for new and existing opportunities.

• Advocate for customer needs internally, ensuring timely resolution and long-term alignment.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.