Senior Product Designer

Discover our galaxy
Join the Future of Work Malt is Europe's leading freelance marketplace, connecting over 850,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

• A diverse team of 600 Malters across 6 European countries
• A culture that champions equality (50% of our Comex are women) and inclusive growth
• Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
• A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here

Explore your future career
As a Senior Product Designer at Malt, you'll play a pivotal role in designing the next generation of our AI-powered platform, directly influencing the success of both clients and our community of freelancers.

You will translate complex, high-impact business challenges into elegant, intuitive, and seamless AI-driven product experiences that empower freelancers and businesses to connect and thrive. By defining the experience of artificial intelligence within our product, you will leave a significant, tangible mark on the future of people's professional lives.

Join a passionate, user-centric, data-informed, and AI-aware design team where your expertise will shape not just a product, but an industry.

Key Responsibilities

• Define Experience Strategy and Lead Design End-to-end: Collaborate closely with product managers, engineers, and data scientists to shape experience strategy, influence roadmaps, and deliver high-impact solutions for key product initiative from initial problem framing to delivery
• Design Human-AI Collaboration: Shape Malt's approach to designing user interactions with AI-powered features (i.e. recommendations, agentic tools), applying best-in-class AI design patterns beyond traditional UI solutions.
• Prototype, Test & Optimize AI Experiences: Explore new AI concepts in close collaboration with data science and engineering peers, define success metrics, and continuously refine the AI experience based on user feedback
• Lead User Research and Champion a Service Design Approach: Advocate for the needs of our users by leading research to gather deep insights and apply a service design approach to ensure a cohesive and efficient experience across all user touchpoints
• Deliver High-quality Design: Craft intuitive and elegant solutions, guided by strong rationale, that effectively solve complex interaction problems
• Evolve the Design System: Develop and steward our design system, ensuring a cohesive and consistent user experience across the entire product ecosystem
• Inspire Design Excellence: Foster a culture of design excellence within the team by encouraging collaboration, promoting continuous learning, and sharing best practices
• Communicate design rationale: Clearly articulate and present your design rationale and decisions to stakeholders at all levels, ensuring alignment and buy-in

About You

• 5+ years of experience in product design, with a strong portfolio showcasing a high level of strategic thinking and craft
• A strong understanding of SaaS platforms and enterprise software, and a proven track record of shipping successful AI-powered products that have solved complex user problems and delivered measurable business value
• Deep expertise in user-centered design principles and a genuine passion for creating exceptional product experiences
• Proficiency in relevant design and prototyping tools such as Figma
• Experience leveraging AI tools to accelerate parts of the product design process
• Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships and influence cross-functional partners
• A strategic mindset with the ability to think holistically about the user journey and the broader product ecosystem
• A collaborative spirit and a desire to be part of a high-performing, ego-free team
• Experience working in a fast-paced environment and comfort with iterative product development
• Fluency in English is required

Bonus Points

• Experience designing for two-sided marketplaces
• Experience designing within the HR tech or FinTech space.

How to join the mission?

• First call with Alex, our Talent Acquisition Manager, to better understand your background, aspirations and answer any questions you may have minutes)
• Interview with your future manager Caroline Caltagirone and/or our VP of Design, Stefanie Fleisch, to delve into your experience and the specifics of the role. (45 minutes)
• Deep Dive session with your future manager and members of the Design Team, where you will present a case study from your portfolio and work on a whiteboard design challenge (90 minutes)
• Cross-functional collaboration interview with one member of the Product Management team and one member of the Engineering team. (45 minutes)
• Final interview with the CPO, Belén Alomar, to discuss Malt's long-term vision in terms of experience and the future of Design at Malt (30 min)

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
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