Vice President of Customer Experience
il y a 3 heures
Role Description
This is a full-time, on-site role located in Paris for a Vice President of Customer Experience. The Vice President of Customer Experience will oversee strategic plans to enhance customer satisfaction and loyalty, design and implement customer service initiatives, and ensure that customer experience aligns with the organization's goals. This role requires collaboration with cross-functional teams to streamline processes, drive a customer-centric strategy, and measure the success of customer engagement programs. Regular analysis of customer feedback and identification of areas for improvement will be part of the daily responsibilities.
Qualifications
- Strong Customer Satisfaction and Customer Service expertise, with a demonstrated ability to deliver exceptional customer experiences.
- Proficiency in Analytical Skills to interpret customer data, performance metrics, and feedback for informed decision-making.
- Experience in Strategic Planning to shape and implement effective customer experience frameworks that align with organizational goals.
- Deep understanding of Customer Experience and the ability to identify customer needs to drive improvement initiatives.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a dynamic, collaborative, and fast-paced environment.
- A bachelor's degree in business administration, management, or a related field is preferred; advanced degree is a plus.
-
Vice President of Sales
il y a 5 jours
Paris, Île-de-France Alex Partners Temps pleinVice President of SalesIT Managed ServicesParis basedOur client is a well-established, private equity-backed IT Managed Services company with a strong presence across Europe. The business specialises in delivering innovative IT Managed Services and Digital Transformation for customers across all sectors.They are a €30m revenue, 140 employee subsidiary of a...
-
Vice President, Sales
il y a 1 semaine
Paris, Île-de-France Netskope Temps pleinAbout NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built...
-
Vice President, Sales
il y a 1 semaine
Paris, Île-de-France Netskope Temps pleinAbout NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...
-
Vice President, Healthcare Investment Banking
il y a 2 semaines
Paris, Île-de-France Stifel Temps pleinPosition: Vice PresidentContract: PermanentLocation: ParisCompensation: Competitive salary + bonus based on individual contribution and transaction successOur Corporate Finance activities focus mainly on the Healthcare, Business Services and TMT industries. Bryan, Garnier & Co provides clients with advice on capital markets transactions (IPO, follow-on...
-
Vice President, Sales
il y a 2 jours
Paris, Île-de-France Netskope Temps pleinAbout NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built...
-
Regional Vice President of Sales
il y a 5 jours
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.Our...
-
Regional Vice President of Sales
il y a 5 jours
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.Our...
-
Regional Vice President, France
il y a 2 semaines
Paris, Île-de-France Appian Corporation Temps pleinHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a...
-
Regional Vice President, France
il y a 2 semaines
Paris, Île-de-France Appian Temps pleinHere at Appian, our values ofIntensityandExcellencedefine who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate...
-
Regional Vice President, France
il y a 5 jours
Paris, Île-de-France Appian Corporation Temps pleinHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a...
