Account Manager Grand Est
il y a 3 jours
Join our motivated, high-performance and diverse team in our new office in Strasbourg. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.
Your role in this journey- Play a key role in opening the Grand Est Area from day one, bringing your ideas and energy to shape its success
- Be the main contact person for our vacation rental owners in the region of Grand Est who want to list their vacation rentals via our platform and advise them on how to use our product.
- Coordinate the going live of our vacation rentals and help homeowners with all post-booking-related questions to ensure a continuously high level of customer-oriented service.
- Interact with our product and content team to guarantee a smooth onboarding process.
- Build strong relationships with our key customers and actively support them in increasing revenues.
- Improve the performance of your accounts by analyzing existing data and developing a solution-oriented strategy.
- Organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners.
- Relevant job experience in account management, tourism or other customer-oriented roles.
- Strong communication skills and the ability to remain friendly and calm in all situations.
- Near native French skills and fluent English.
- A customer-centric, problem-solving attitude.
- Excitement about new technologies and the travel industry.
- Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters—and you'll see the impact.
- Contract: This is an unlimited contract (CDI) with a fixed and variable salary part.
Learning: Grow professionally in a culture that thrives on curiosity and feedback. You'll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets—with a strong focus on AI.
Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts—people we can all relate to—making work meaningful and energizing.
Technology: Work in a modern tech environment. You'll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
Flexibility: Work in a hybrid setup with 50%+ in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You'll stay connected through regular events and meet-ups across our almost 30 offices.
Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized—but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.
Apply online on our career page Your first travel contact will be Lena from HR.
We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).
If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.
LENA
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