Sap Supply Chain Management Consultant

il y a 2 semaines

Paris, Île-de-France Enzo Tech Group Temps plein

SAP Support – Supply Chain Functional Support Consultant

Location:
Paris, France

Start:
January

Engagement:
Freelance

Role Overview

We are seeking an experienced
SAP Supply Chain Support Consultant
to strengthen a global SAP application support function. The role focuses on supporting and enhancing SAP solutions across multiple regions, including Europe, the Americas, and Asia-Pacific, while working closely with an external AMS provider and internal SAP Centre of Expertise teams.

This position is suited to a consultant who enjoys operating in a live SAP environment, balancing functional support, change delivery, and stakeholder coordination.

Key Responsibilities

  • Provide functional support for SAP Supply Chain solutions in collaboration with an external AMS partner and regional SAP teams.
  • Analyse business issues and translate them into clear functional requirements for enhancements or fixes.
  • Review functional designs and validate solutions delivered by the AMS provider.
  • Participate in testing activities to ensure changes meet business and quality standards.
  • Act as an escalation point for complex supply chain incidents and cross-functional issues.
  • Oversee and prioritise support tickets, ensuring service levels and delivery commitments are met.
  • Coordinate resolution activities with other SAP domains such as Retail, Finance, and Master Data.
  • Engage regularly with business users and SAP CoE stakeholders to review service performance and upcoming needs.
  • Support advanced issue resolution, including basic ABAP analysis and debugging when necessary.
  • Monitor daily operational activities performed by the AMS team and assist with problem resolution.
  • Occasional travel to Italy may be required to collaborate with SAP core teams or AMS leadership.

Required Experience

  • Solid experience working with
    SAP ECC
    in Supply Chain or Logistics functions.
  • Background in industries such as
    retail, fashion, or consumer-focused manufacturing
    is strongly preferred.
  • Hands-on experience integrating SAP with third-party logistics, warehouse management, or planning systems.
  • Familiarity with SAP application support models and ticket-based service environments.
  • Comfortable working across international teams and time zones.
  • Strong communication skills in
    English
    . Knowledge of
    Italian
    /
    French
    is an advantage.

Profile & Soft Skills

  • Analytical and structured approach to problem solving.
  • Strong stakeholder management skills with the ability to communicate effectively at different levels.
  • Able to work independently while contributing to a broader global team.
  • Adaptable and capable of managing multiple priorities in a fast-paced support environment.
  • Customer-oriented mindset with a focus on service quality and continuous improvement.

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