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General Information
Job Advert Title
People Services Operations Specialist
Location
France
Function/Business Area
Human Resources
Employment Class
Permanent
Description
People Services Operations Specialist
About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions. We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As a People Services Operations Specialist you will be a key partner within our HR Service Delivery function, ensuring smooth, accurate, and efficient HR processes throughout the full employee lifecycle. You'll collaborate closely with our wider HR team, business leaders, and external service providers to deliver exceptional service, drive process improvements, and support continuous transformation across People Operations.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Activities for this role:
- Deliver end to end employee lifecycle services, with a focus on resolving complex HR cases.
- Provide high quality, consistent advice to employees, managers, and external partners.
- Act as a subject matter expert on HR processes and systems, including SAP, Alight, and Conduent.
- Own HR processes and documentation, ensuring accuracy and readiness for service delivery.
- Partner with stakeholders to enhance knowledge content and promote employee self service.
- Analyse customer requests and lead continuous improvement initiatives.
- Represent People Operations as an SME on projects impacting HR processes and ways of working.
- Build strong relationships with the wider HR team, line managers, and third party providers.
Essential Knowledge & Experience:
- Strong background in delivering customer‑centric HR support.
- Experience with outsourced and in‑house HR services models.
- Proficiency with HR systems (SAP/Alight/Conduent preferred).
- Strong analytical, problem‑solving, and change‑management capabilities.
- Fluent in written and verbal business English; proficiency in French.
Education:
- Bachelor's degree in Human Resources or equivalent.
Preferred Experience:
- Experience with payroll systems and benefits administration.
- Experience in a fast‑paced, high‑growth environment.
Additional Information:
- This role is a full-time, permanent.
- This role is located in France office (Paris).
- This position follows our hybrid working model. The role requires a blend of home and minimum 2-3 day per week in our local office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help
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