Aftersales Business Analyst

JOB TITLE:
Business Analyst & Operation Apprentice/Intern (Aftersales Dept.)

REPORT TO:
Senior Customer Experience Manager

LOCATION:
Courbevoie

CONTRACT TYPE:
Apprenticeship/Internship

ABOUT US

SAIC Motor
is represented in Europe as the owner of rapidly expanding
MG Motor Europe
.

SAIC Motor, the largest auto company listed on China's A-share market (Stock Code: , is a leading automaker in China, renowned for driving industry trends, accelerating innovation, and transforming from a traditional manufacturer into a comprehensive provider of auto products and mobility services.

In 2023, facing fierce price competition and rapid industry evolution, SAIC Motor maintained its focus on innovative transformation, leveraging market recovery to achieve structural growth. With vehicle sales surpassing 5 million units, SAIC Motor retained its top position in the domestic industry for the 18th consecutive year. The group's NEV sales and overseas sales reached historic highs of 1.1 million and 1.2 million units, respectively. Ranked 84th on the Fortune Global 500 list in August 2023, with a revenue of $110.6 billion, SAIC Motor has been among the top 100 for ten straight years.

MG, a British automotive icon established in 1924, is known for its sporty, value-for-money cars. The brand's classic sports cars, from the original MG 14/28 Super Sports to the all-electric MG4, have garnered global attention. Acquired by SAIC Motor in 2007, MG is experiencing rapid growth in Europe, offering practical and affordable vehicles. Designed in Marylebone, London, and manufactured in state-of-the-art facilities worldwide, modern MG cars are spacious and technologically advanced, merging European engineering with cutting-edge EV technology to lead drivers into a new era of mobility.

For more information, please visit our website
MG Motor Europe

Our page
MG Motor Europe
on LinkedIn:

PURPOSE OF THE ROLE

You will discover and contribute to a key department of a car manufacturer: Aftersales, by supporting different services of aftersales sector and the dealers of the French network on various business operations.

The position is both analytical and operational, requiring solid analytical skills and good coordination of activities internally (collaboration with marketing, technical, quality service, network development, etc.) and externally.

RESPONSABILITIES

Aftersales Operation & Performance:

• Help improve internal processes through digital tools and automation.
• Track and share Aftersales performance using tools like Power BI.
• Organize weekly and monthly meetings for the Aftersales team.

Process Optimization:

• Participate in the optimization of the MG France processes through IT tools, implementation of automated processes to enhance proficiency.

Parts & Accessories
:

• Support the deployment and promotion of the product range.
• Create and update sales and marketing materials (price lists, videos, brochures, e-learning, etc.).
• Conduct benchmarks across networks.
• Analyze sales data and produce performance reports.

Aftersales Communication
:

• Assist with seasonal and product-specific communication campaigns.
• Support monthly CRM campaign execution (if needed).
• Update the Aftersales section on the MG Motor France website.
• Create reports on marketing and communication performance.
• Respond to network and internal team requests.
• Support customer claims management related to Aftersales.

PROFILE

• Master's level business school.
• Good knowledge of Excel, Power BI, and of the entire office package.
• Strong data analysis and processing ability, good command of analysis software and formulation related.
• Fluency in French and English (written and spoken).
• Good communication skills, able to effectively communicate with professionals in different cultures.
• The spirit of analysis, rigor, strength of proposal, autonomy, teamwork and curiosity will be the essential character traits to carry out your missions.

ADDITIONAL INFORMATION

• Apprenticeship contract starting from Spring 2026 (also open to internship)
• Cerfa & convention required

Be part of our
SAIC Motor France
team and apply now

Send your English CV to