Site Reliability Engineer

As our Site Reliability Engineer you are responsible for
implementing and maintaining scalable infrastructure and systems that ensure the reliability,
performance, and security of our production environments.
This hands-on position bridges the gap between development and operations, applying software engineering principles to infrastructure and operational challenges. This role involves close collaboration with Development teams, Security teams, and other stakeholders to build and maintain robust systems, implement automation, and support operational excellence through SLOs (Service Level Objectives) and observability. Additionally, you will contribute to incident management, capacity planning, and implementing infrastructure as code practices across the organization.

You will report to the Platform Engineering Manager and you are integrated within the Platform Team.

Key Responsibilities

Technical Leadership & System Design

• Collaborate with
  Development teams
  on infrastructure architecture, deployment strategies, and operational requirements.
• Design and implement
  monitoring, alerting
  , and observability solutions.
• Contribute to infrastructure as code initiatives and maintain deployment automation pipelines.
• Implement security best practices in context
  and maintain compliance requirements.
• Design and maintain
  disaster recovery
  and backup strategies.

Operational Excellence & Process Implementation

• Contribute to incident response efforts and drive resolution of technical issues.
• Develop and maintain
  runbooks and documentation
  for operational procedures.
• Ensure proper
  logging and monitoring
  across all systems.
• Increase
  automation initiatives
  to reduce manual operations.
• Maintain and improve
  SRE practices
  across the organization.

Cross-team Collaboration & Knowledge Sharing

• Work with development teams to implement
  operational readiness
  requirements.
• Collaborate with Security teams on
  infrastructure security
  measures.
• Provide
  technical mentorship
  to developers on operational practices.
• Lead
  knowledge sharing sessions
  and documentation efforts.
• Partner with Engineering Managers to improve development workflows and tools.

Benefits @Welcome to the Jungle

• Salary range : €52K - €65K
• 4-day work week
  after your first month
• 5 weeks of paid vacation
• Flexible
  remote work
• 75% of Navigo Pass or 20€
  monthly sustainable allowance
• Alan health insurance
  – 66% covered for you and your children, 40% for your partner
• Meal vouchers - Swile Card
  – €9 per working day, 50% funded by Welcome

You

• You have at least 4 years of infrastructure/systems engineering experience and want to maintain a strong hands-on technical focus.

• You're comfortable:

• Building and maintaining large-scale distributed systems.

• Managing incident response according to SLA.
• Implementing automation and self-healing systems.
• Developing utility scripts and functions.
• Working in both French and English, in a remote context.
• It's not required, but having experience with our tech stack (Ruby, Elixir, ) is a significant advantage.
• You have
  strong problem-solving skills
  and can troubleshoot complex systems issues.
• You're
  reliability-focused
  : passionate about building resilient systems, measuring and improving reliability through data-driven approaches, and establishing sustainable operational practices.
• You demonstrate excellent communication skills and can effectively collaborate with various technical and non-technical stakeholders.

** Learn more about our stack :**

• Our main cloud provider is AWS ;
• We use Kubernetes as our container orchestrator ;
• Our Infrastructure-as-Code is managed with Terraform and Terragrunt ;
• We use ArgoCD and CircleCI as our integration and deployment tools ;
• We use OpenTelemetry & Datadog to monitor our platforms ;
• Our applications runs on GNU/Linux systems, like Debian