Product Enablement Manager

il y a 3 jours


Paris, Île-de-France DiliTrust Temps plein

Ready to be part of the Legal Tech revolution?
Vision
:

As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.

Our Impact:
From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.

Our Recognition:
Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and "Tech at Work" labels every year since 2019.

Scope :

  • As a Product Enablement Manager (PEM), you own a full product scope — from documentation to internal and external enablement.
  • Your mission is to make the product understandable, valuable, and sellable across the company — turning product complexity into business velocity and user adoption. You are the go-to person for everything related to how your product domain works, why it matters, and how it should be activated — for internal teams (Sales, CS, Support, Product) and for end users.
  • You contribute directly to the adoption, activation, and business impact of product features by structuring knowledge and translating it into actionable value. Your work helps turn product capabilities into business opportunities.
  • You are the go-to person for your product domain: how it works, why it matters, and how to activate it effectively:
  • You are responsible for all functional and business knowledge within your product domain, including SaaS applications, key integrations (Microsoft, Salesforce, HubSpot, etc.), APIs

Missions :

  • Documentation & Knowledge :
  • Maintain a structured, up-to-date knowledge base as the single source of truth
  • Create and update product documentation (features, workflows, integrations, APIs)
  • Ensure consistency across internal documentation, customer-facing content, and training materials
  • Define and uphold documentation quality standards

Business Enablement:

  • Translate product features into business-value messaging
  • Produce enablement materials (one-pagers, decks, guides)
  • Provide the foundation for training Sales and Customer Success teams
  • Train teams on priority topics

Continuous Improvement :

  • Identify recurring friction points from support, sales, or product usage
  • Propose and implement improvements in content, guidance, or processes
  • Automate repetitive tasks related to enablement content production

Requirements :

  • 3–5 years of experience in Product Marketing, Documentation, or Customer Education
  • Experience in a B2B SaaS environment
  • Proven cross-functional collaboration with Product, Sales, CS, and Engineering
  • Excellent written and verbal communication in English
  • Strong structured and analytical thinking

What we offer :

  • Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Germany, USA, Mexico, Dubai...);
  • Our "Remote Policy" guarantees that you can find the right balance between "Onsite" and "Remote";
  • Last but not least, all the day-to-day benefits of the CSE, luncheon vouchers, profit sharing bonuses, weekly sport session organized by TrainMe, etc…

Recruitment process :

  • Interview with TA team member (30/45 mins)
  • Interview with the Head of Product (1h)
  • Technical interview (1h)
  • Interview with the CPO (45 mins)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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