Sales and Export coordinator
il y a 6 jours
Join our passionate and dedicated teams who are shaping the future of sound
L-Acoustics
holds the prestigious title of being the
top
market leader
in professional sound reinforcement technologies for
pro audio users
. We are currently seeking for a
Sales Coordinator dedicated to the Europe, the Middle East and Africa region
Role Description
Who you are:
The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customer. Reporting directly to the head of sales coordination she/he plays a key role in supporting the sales team and provide an important link between the salesperson and the client.
What You Will Do
Sales support:
To help sales team improve their efficiency, sales coordinator will provide a variety of support services and direct feedback from customers to sales team and any relevant departments.
Order satisfaction:
Sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System. She/He will manage the day-to-day order processing from - Receiving and processing purchase orders - Verifying orders, including customers' personal information and payment details - Contacting customers to answer queries and obtain missing information - Issuing sales transaction invoices - Handling shipping arrangement and documents (freight carrier and customs…) - Maintaining and updating sales and customer records
Coordination:
Collaboration with other departments is an important responsibility for sales coordinator. He/she could have to contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing and logistics…)
Records & Reporting :
Sales coordinator will maintain records & tools (ERP/CRM). They also provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.
Skills & Experience
What you will need to be successful:
- 3+ years of experience working in sales coordination, or similar environment.
- Deep knowledge of CRM and ERP software, preferably Microsoft 365.
- Excellent written and verbal communication skills and possess the ability to carry phone-based conversations.
- Strong customer focus with good listening and clear message transmission capabilities
- Detail-oriented with a strong work ethic
- Work independently and accomplish required tasks with minimal supervision.
- Ability to multi-task, prioritize, and manage time effectively.
- Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics
- Strong problem-solving and conflict resolution skills.
- Excellent organizational skills and attention to detail
- Bilingual English/French
Benefits
- Grow your profile in a top international firm
- Free shuttle service from Massy Palaiseau to our headquaters to and from
- Company based performance bonus
- Two days home office and three days office work arrangement
- Annual company concert L-fest*
Join our passionate and dedicated teams who are shaping the future of sound
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