Intermediate ITSM Tool Specialist

il y a 2 semaines

Strasbourg, Grand Est, France Spektrum Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:
  • Must be able to Configure, tailor, and administer IT Service Management (ITSM) tools (e.g. HP Service Manager 9) to meet the needs of the various ITSM processes
  • Provide in-depth technical planning, designing, and administering of the ITSM suite of applications
  • Migrate, Test, identify and correct defects
  • Integrate with System management products and vendor supplied Application Programming Interfaces (APIs)
  • Provide leadership in recommendations based on best practices and experience in service management
  • Understanding of interactions and dependencies across IT systems
Education:      
  • Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school
Minimum Experience:
  • Minimum 6 years of IT professional experience
  • Minimum of 5 years of experience in medium to large scale implementations of ITSM tools
Additional needed qualification, knowledge and skills:
  • Configuration and development experience with Service, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management tool
  • Working knowledge of best practices and of the functionality provided by an out of box system
  • ITIL/ITIL V3 Foundation Certification

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up. 

  • Intermediate Database Administration Specialist

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Intermediate Test Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Intermediate Application Architect

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Systems Engineering Specialist

    il y a 1 semaine

    Strasbourg, Grand Est, France Thaleria Temps plein

    TasksConstruct and maintain configurations for data networks;Design, test and install network software and hardware;Perform troubleshooting of network problems utilizing network analysers and/or sniffers and other troubleshooting tools;Deal with network related documentation (develop/update/review) and technical specifications;Configure and implement network...

  • Senior Network Specialist

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...

  • Security Operations Specialist

    il y a 1 semaine

    Strasbourg, Grand Est, France ThoughtBot Temps plein

    • Proficiency in Linux / Windows operating systems• Good knowledge of Docker swarm• Good networking skills• Good knowledge of web hosting under Apache/nGinx.• Good knowledge of backup, virtualization and paravirtualization - Configuration andmaintenance of security tools (SOC/SIEM/EDR)• Analysis and qualification of alerts (SOC/SIEM/EDR)•...

  • Senior DevOps Specialist

    il y a 1 semaine

    Strasbourg, Grand Est, France SEIDOR Temps plein

    We are on the lookout for a Senior DevOps Specialistto join our team for working with European Institutions based in Strasbourg in a Near side position.Get to know us - SEIDORAt SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation , with a relentless focus on the human element and a commitment to nurturing...

  • Test Management specialist

    il y a 1 semaine

    Strasbourg, Grand Est, France SEIDOR Temps plein

    HumanizingTechnologyABOUT SEIDORAt SEIDOR, we help drive the transformation and competitiveness of our clients through technology and innovation, always focusing on the value of the human side and being committed to talent and sustainable development.We are a diverse and inclusive organization that believes in equal opportunities. We already have over 8,000...

  • Senior Network Engineering Specialist

    il y a 2 semaines

    Strasbourg, Grand Est, France GardPass Consulting & Space Temps plein

    Location: StrasbourgService Delivery: OnsiteCitizenship Requirement: EU National (Security Clearable)Duration: 220 daysKey Technology Focus: Cisco ACIRole OverviewWe are seeking an experienced Senior Network Engineering Specialist to support the design, implementation, and maintenance of complex data network infrastructures. The ideal candidate will bring...

  • IT Security Specialist

    il y a 2 semaines

    Strasbourg, Grand Est, France Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Background:eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT...