Event assistant

The European Society of Cardiology (The ESC) based in Sophia Antipolis wishes to welcome a trainee for a 6-month period from March 2nd, 2026, to August 31st, 2026.

The Registration service in the Delegate and Member Services Team has opened 2 internship positions. Each position provides a great opportunity to gain experience working for a leading international Healthcare Association, delivering first class congresses and events to a worldwide audience of Healthcare Professionals.

An opportunity to gain experience delivery B2B or B2C registration, an important business element of event delivery in the Healthcare sector. These roles are a pivotal position for the working of the agency/Industry/Congress provider relationship and to ensure participant loyalty by ensuring a smooth and consistent participant experience.

A customer service orientated role, responsible for supporting individual participants (Healthcare Professionals) or for Group registration and Exhibitor registrations. The ability to listen to the customer, to understand and resolve problems is important in these roles.

Major duties:

Administrative Registration work, such as:

• Verify eligibility documents provided by participants for event registration
• Update invoices when requested in the registration system
• Ensure that there is a regular follow up of emails and case requests
• Follow up of unpaid registration

On-site Registration work during the ESC Congress:

• Being a support on-site at the Registration desk
• Train on-site hostesses on the Registration system with the support of the Registration Supervisor.
• At the Registration Assistance desk, solve registration problems of delegates. If necessary, with the help of another Registration Team member

The internship represents 90% pre-congress work (office based, in Sophia Antipolis) and 10% on-site at congresses (e.g. at Registration Helpdesk).

You may have to travel in Europe for congresses, including the ESC Congress in Munich (August 28th to 31st, 2026.), so you much be sure that you are able and allowed to.

Profile:

• Confident communicator (oral and written)
• Fluent in spoken and written English and other languages are an asset
• Customer oriented, friendly
• Office skills, comfortable with IT systems (Email, Case Management System (salesforce), spreadsheets (Excel), MS Word, websites)
• Personal organisation skills
• Good listener and Team Player
• Ability to work with processes and deadlines and prioritize tasks

You are currently at Business or Event School (From BAC+3 to BAC+5) and you are interested in customer service, events sector, and the healthcare industry, so join us

What will you learn?

• Continuous training on different tools and activities
• Experience modern work environment and complex corporate culture
• Intensive introduction to multi-level customer service/relations
• Exposure to International business

Terms & Conditions:

• Internship 35h
• No remote working
• Restaurant vouchers + mutuelle/prévoyance

Application:

• A cover letter in English
• A CV in English

Who we are:

The European Society of Cardiology (ESC) is a leading non-profit organisation representing over 100,000 cardiology professionals worldwide. Its mission is to reduce the burden of cardiovascular disease. The ESC delivers innovative education, supports cutting-edge research, and sets clinical practice standards through a broad network of sub-specialty associations, working groups, and councils.

Visit our website to learn more:

As part of its diversity policy, the ESC is an equal opportunity employer.

The ESC is a signatory of the "Activateur de Progrès" charter, promoting the belief that disability is a powerful driver of innovation and a key to building a more inclusive and equitable model in support of equal opportunities.

All applications will be carefully reviewed. Thank you for your interest in the European Society of Cardiology. However, if you do not hear from us within three weeks, please consider that we are not able to proceed with your application.

Type d'emploi : Stage

Durée du contrat : 6 mois

Nombre d'heures : 35 par semaine

Lieu du poste : En présentiel