Account Executive
il y a 6 jours
Overview
Wellcom Worldwide are looking to recruit an enthusiastic Account Executive to join one of our fast-paced onsite clients. This full-time role will be based at the client's central Paris offices, working directly with the publishing and marketing teams to execute briefs for marketing content.
The Account Executive will report to the Senior Account Manager EMEA based in London and be responsible for the production requirements across multiple departments for our client.
The Account Executive will be supported by an experienced team of content creators and subject-matter experts who will execute the appropriate marketing briefs and projects across the client's print and digital channels (including catalogues, e-catalogues, website content, exhibition displays and marketing deliverables etc.) namely:
Photography
Audio/Video Post Production
Creative Retouching
Catalogue Artwork
The ideal candidate will have a keen interest and some prior experience in the creative production world.
Key tasks:
Build and maintain an excellent client relationships throughout project delivery, ensuring clear communication and effective expectation management
Build direct relationships and trust with marketing teams, offering expert guidance and support on creative content production
Proactively consider how decisions and actions may impact clients, responding quickly to their needs, resolving issues efficiently, and avoiding over commitment
Identify potential project risks, create contingency plans, and escalate issues with commercial impact when appropriate
Identify areas of inefficiency or duplication, and proactively report and resolve with wider Account Management and studio teams
Identify opportunities to advance existing client relationship, with support from Senior Account Manager
Take overall responsibility for delivering assigned projects, with support from Senior Account Manager and Account Director where required
Support senior team members on larger, more complex projects
Ensure effective adherence to agreed SLAs, KPIs, processes, project planning, WIP reporting, QC processes
Provide administrative support, including preparing internal and client reports, scheduling meetings, developing timelines and deadlines, and tracking KPIs
Collaborate with the other regional Account Management teams to share knowledge, resources and best practices
Recognise the importance of account administration, including issuing contact reports and weekly status updates
What are we looking for?
At least 2 year's production or creative agency experience
Excellent communication skills in French and English, both verbal and written
Organised and efficient, with an entrepreneurial attitude
Impeccable attention to detail in your work, processes, presentations and written communication
Sociable, likeable and willing to be part of a great team
Comfortable and enjoys working in a fast paced environment
Ability to manage multiple clients, projects and the subsequent communications
Keen to learn and get stuck into new opportunities or workstreams
A natural problem solver and innovator that can find a solution or educated response to any client requirement or request
A serious passion for production including emerging technologies
Experience using Project Management and Asset Management systems is a plus
An interest in art is a bonus
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