CS & operations intern (6 months)

il y a 1 jour


Greater Paris Metropolitan Region, France Jurnee Temps plein

Overview

Jurnee orchestrates global team events for fast-growing companies like HiBob, Preply, and Dojo.

Our customers run hundreds of events each year across 75+ locations, using Jurnee as a system to manage them consistently. We operate thousands of events yearly for distributed teams, supporting repeat usage across multiple offices and countries.

Founded by early Aircall employees and backed by UK VCs Angular Ventures and Founders Factory.

The Role

As a Customer Success & Operations Intern, you'll work closely on customer-facing and operational topics.

The role is very hands-on and people-oriented. You'll support onboarding, customer communications, and account management, while helping ensure our customers run events smoothly and consistently at scale.

Responsibilities

Customer Success

  • Support customer onboarding and ongoing account management
  • Communicate with customers in English and French (email, calls, coordination)
  • Help ensure a smooth experience across multiple events and locations
  • Answer customer questions and support day-to-day needs

Operations

  • Support operational workflows related to event delivery and customer accounts
  • Help maintain clean, up-to-date data across systems
  • Flag issues and improvement opportunities to the team

Requirements

  • Fluent in English and French (non-negotiable)
  • Comfortable working with people and customer-facing communication
  • At ease using tools and internal systems
  • Organized, reliable, and detail-oriented
  • Previous experience in a B2B tech company is a big plus

Benefits

  • Direct exposure to the founders and company decision-making
  • Ownership over meaningful topics with real impact
  • Paris-based role with flexible office days
  • Compensation: €1,200 / month
  • Start date: asap
  • This internship can convert into a full-time position

If you wish to stand out, please send us a message at , we'd love to hear from you


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