User Researcher

The right career for all

Created in 2006, is an exchange platform that simplifies access to consumption, favors local relations and makes digital a tool at the service of all. leboncoin is positioned as a digital, economic, societal, innovative player, always with the same objective: to facilitate all day-to-day exchanges for all of our users. We give a second life to thousands of goods. Behind this apparent simplicity, there is a fast-growing company with 1,400 employees, where it is good to work, a company that cultivates a responsible and collective HR approach. We are also the 1st site for sales between individuals in France and the 5th most consulted site in France.

What you'll do & Who you are

Main Mission :

The UX Researcher is responsible for exploring, understanding, and analyzing user behaviors, needs, and expectations to inform the design and decision-making of product teams.

You play a key role in providing both strategic and operational insights to ensure engaging and effective user experiences.

Key Responsibilities :

Research Planning and Management :

• Define research objectives in collaboration with product and design teams at the crew level
• Identify appropriate research methodologies (quantitative, qualitative, or mixed)
• Plan and coordinate user studies (interviews, usability tests, surveys, data analyses)
• Support crew teams during quarterly discoveries and tactical research initiatives

Conducting Research :

• Conduct interviews, observations, and usability tests to gather qualitative data
• Perform quantitative studies by analyzing behavioral and numerical data using tools such as Hotjar, Chattermill, surveys, or similar platforms
• Apply methods such as card sorting, ethnographic studies, or heuristic evaluations

Analysis and Synthesis :

• Analyze research findings and extract relevant insights
• Produce clear and visual reports to share results with stakeholders
• Identify opportunities for improvement to optimize user journeys

Cross-Functional Collaboration :

• Work closely with product, design, marketing, and development teams to integrate insights into decision-making
• Participate in design workshops (ideation, sketching) to guide solution development.
• Evangelize user research within the company by training and raising awareness among teams about its importance

Continuous Optimization :

• Monitor evolving user needs and adjust research activities accordingly
• Implement continuous improvement processes for data collection and analysis
• Stay up to date with the latest trends and developments in the UX research field

Required Skills

Technical Skills :

• Strong knowledge of qualitative and quantitative research methodologies
• Proficiency with analysis and prototyping tools (Figma, Miro, Maze, Lookback, etc.)
• Good knowledge of user research tools (

Quantitative: SurveyMonkey, Maze, Optimal Workshop, etc.

Qualitative: UserZoom, Maze, etc.

Panel creation: Toluna, UserTesting, etc)
- Understanding of business language and challenges
- Proficiency in English and French, including the ability to conduct interviews in English and French

Interpersonal Skills :

• Strong ability to communicate research findings clearly and impactfully
• Skilled at collaborating within multidisciplinary teams
• Empathy and active listening to understand user needs

Analytical Skills :

• Ability to interpret data and turn insights into actionable recommendations
• Rigor in collecting and structuring information

Benefits:

• Pleasant working conditions (offices, possibility of teleworking...)
• Attractive remuneration (fixed, variable and
• profit-sharing)
• Opportunities for rapid, tailor-made professional developmen
• The meal voucher card
• Efficient and competitive health and provident insurance cover
• In addition to these, we offer other benefits.

Want to find out more? Apply and ask our recruiters

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

If you feel like you don't meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don't meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.