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About the role

We are seeking a highly motivated MRI Application Engineer to support veterinary practices by optimizing imaging protocols, training users, and ensuring the seamless operation of MRI systems. This role requires international travel to veterinary clinics and hospitals to deliver hands-on technical support and expertise in veterinary imaging.

What you'll do

  • Client Engagement and Relationship Building: 
    • Assist the sales team during pre-sales activities by showcasing MRI capabilities and addressing technical questions specific to veterinary applications. 
    • Maintain strong client relationships through proactive support and regular follow-ups. 
  • Veterinary MRI Support and Training: 
    • Provide on-site and remote technical support to veterinary clinics for MRI system installations, troubleshooting, and software updates. 
    • Train veterinary professionals, including radiologists and technicians, on the operation of MRI systems, safety protocols, and imaging techniques tailored for animal patients. 
  • Protocol Development and Optimization: 
    • Collaborate with clinics to customize and refine MRI protocols for veterinary imaging, ensuring high-quality results across various species and conditions across different MRI models. 
    • Stay updated on advancements in veterinary MRI and integrate new techniques into client workflows. 
  • Travel and Representation: 
    • Travel extensively to veterinary clinics and hospitals for installations, training, and ongoing support (domestic and international). 
    • Represent the company at veterinary trade shows, conferences, and industry events to promote products and services. 
  • Documentation and Reporting: 
    • Create user manuals, training materials, and technical guides tailored to veterinary applications. 
    • Document client interactions, feedback, and system updates to ensure continuous improvement. 

What we are looking for

  • Education: 
    • Completion of a recognized Medical Imaging certification program (focusing on MRI) is required (e.g., from an accredited imaging school or professional institution).
    • Bachelor's degree in Physics, Engineering, Medical Imaging, or MRI Imaging is plus. 
  • Experience: 
    • At least 1 - 2 years of experience hands on with the MRI, with a focus on veterinary or preclinical imaging is preferred but experience in the human imaging field is also welcomed.
  • Technical Skills: 
    • Strong Expertise in MRI Systems: In-depth knowledge of MRI systems and their application in veterinary practices, with hands-on experience using equipment from Esaote, Siemens, and GE (experience with other manufacturers is a plus). Ability to create and optimize MRI protocols is a must.
    • Proficiency in Imaging Software: Skilled in operating and troubleshooting imaging software and systems commonly used in veterinary medicine. 
    • Quantitative MRI Expertise: Competent in advanced techniques such as T1 and T2 mapping, and cardiac imaging for comprehensive diagnostics. 
    • Advanced Imaging Techniques: Familiarity with pulse sequence programming and other advanced imaging techniques to optimize protocols and enhance imaging quality. 
  • Soft Skills: 
    • Excellent communication and interpersonal skills to work effectively with veterinary professionals. 
    • Problem-solving mindset with the ability to work under pressure in a dynamic environment. 
    • Strong organizational skills and attention to detail. 
    • English is our working language so proficiency in oral and written skills of English is required.
  • Other Requirements: 
    • Willingness to travel up to 25% - 50% of the time internationally.

Recruitment Process

  1. Screening Interview with Chief People Officer
  2. Short Technical Interview with our MRI Application Engineers
  3. Take Home Case Study
  4. 1-hour Technical Interview with our Chief Scientific Officer
  5. Manger Interview with the COO
  6. Final Interview with the CEO