Creative & Marketing Operations Manager

About Pelico
Pelico is an innovative scale-up on a mission
to revolutionize manufacturing intelligence through resource optimization
. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity.

In a world where factory disruptions strike every 16 minutes, the future belongs to those who can turn complexity into clarity. At Pelico,
we empower industrial leaders to transform disruption into opportunity
, synchronizing people, data, and decisions in real time to unlock the full potential of operational resilience

Our work has earned
recognition from industry leaders,
including Safran, with the Digital Transformation Award, and Microsoft, which named us Scale-Up of the Year.

Why Join Pelico?

• Innovative Leadership: As the premier leader in supply chain disruption management, we redefine how factories operate, bringing unmatched agility and resilience to factories.
• Cutting-Edge Technology: Our state-of-the-art SaaS Supply Chain Operations platform empowers factory teams to swiftly respond to disruptions, ensuring minimal impact and maximum efficiency.
• Global Impact: Since our inception in 2019, we've partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton.

About Our Team
With a dynamic team of over 140 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains.

Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing.

Your Role's Mission
Pelico is building a world-class marketing engine to accelerate our growth and strengthen our presence across the supply chain, manufacturing and MRO ecosystem. We are hiring a Creative & Marketing Operations Manager who will design, build, and scale the entire content creation engine, from system architecture to execution, while managing internal and external creators.This is a new high-impact role for someone who blends creativity, operational rigour and an eye for storytelling. You will own top-of-funnel content creation, support mid-of-funnel deal transformation initiatives, and build a robust customer advocacy program that showcases Pelico's value through compelling narratives.

Main Responsibilities

• Build & run Pelico's content engine

Build the full content creation system (processes, templates, workflows) using Figma and other tools to ensure speed, consistency, and quality.

Establish a scalable content production pipeline with clear guidelines, brand coherence, and efficient iteration loops in close collaboration with the Brand and Content Manager.

Manage and coordinate creators (designers, videographers, motion designers,...) both in-house and freelance.

• Own top-of-funnel creative production

Create high-quality content across different formats (videos, banners, visuals, ads, social assets, animations, email visuals, etc) and channels to support ongoing campaigns (product launches, events, etc...)

Partner closely with Product Marketing and Brand & Content Manager to ensure messaging consistency and brand alignment.

• Strengthen mid-of-funnel sales enablement

Produce the visual and multimedia assets needed to accelerate the sales cycle (customer story videos, testimonial clips, formatted case study visuals, enhanced demos, design enhancements for decks).

Transform copy and messaging provided by Product Marketing or the Content Marketer into polished, high-quality visuals that improve clarity and persuasion.

Ensure all sales-facing materials look consistent, modern, and aligned with brand guidelines.

• Lead customer advocacy & storytelling

Build a structured customer advocacy program including customer videos, testimonials, spotlight interviews, reference cases and event participation.

Turn customer success stories into powerful narratives that support upsell, expansion, and cross-sell motions.

Partner with Customer Operations & Sales to identify champions and scale storytelling efforts.

• Drive Continuous Creative Innovation

Monitor creative trends, new content formats, and best practices to ensure Pelico stands out.

Experiment with short-form video, AI-assisted content creation, and new channels.

Analyze content performance and refine strategies to maximize reach and impact.

Location :
You will be based in Paris, with English as your working language. We offer a hybrid work arrangement.

Preferred Qualifications & Skills
Pelico promotes inclusion and non-discrimination, and acts daily in favor of social mix, gender equality, senior citizens & disability
4+ years experience in content marketing, creative production, or brand design (startup/scale-up experience a strong plus).

Proven ability to create high-quality multimedia content and run full content production cycles.

Strong visual and storytelling skills, with mastery of design/video tools (Figma mandatory).

Experience managing creators or agencies.

Ability to balance strategic thinking with hands-on creative execution.

Collaborative mindset, with the ability to work across Marketing, Sales, Customer Operations, and Leadership.

Great communication skills, good contact with various stakeholders

Bilingual French and English mandatory (verbal & written)

What We Offer
Our culture thrives on trust and empowerment complemented by benefits that truly support you like :

• Work on a highly impactful product that delivers exceptional value and resonates strongly with users.
• Office locations: In the heart of Paris and Miami, USA.
• Stock Options: Available for every Pelican.
• Remote Flexibility: Enjoy the freedom to work from anywhere.
• Premium Health Coverage: Up to 70% covered by Pelico (Alan Healthcare).
• Meal Allowance: €10/day worked, covered at 50% (via Swile card).
• Transportation Support: 50% public transportation coverage or an equivalent sustainable mobility package.
• Collaborative Environment: We foster a vibrant, growth-focused workplace where professional development and team connections thrive.

Your Interview Experience

• HR screening Interview : 30-45 mins
• Hiring Manager Interview : 1h
• On-site case study : 1h (or online for remote candidates)
• fit Interview : 45 mins