Software Engineer Intern

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Intern Software Engineer will help design and implement proof of concept for new features in a cloud-based web architecture as part of a development team. The Intern Software Engineer is expected to be results/outcome-driven and self-motivated, and they should have experience with JavaScript and software engineering principles.

Please note this Intern position will be a 4-6 month fixed term contract.

Responsibilities / Job Duties:

• Write and deploy quality code in a cloud-based micro service architecture

• Understand the need for automation testing

• Communicate and collaborate with QA and Development on tasks

• Adhere to Genesys Code of Business Conduct and Ethics

Major Responsibilities/Activities:

• Write and deploy quality code in a cloud-based micro service architecture

• Write unit, integration and post deployment tests

• Communicate and collaborate openly and honestly

• Adhere to Genesys Code of Business Conduct and Ethics

Required Qualifications:

• Demonstrable understanding of scalability and availability in distributed systems

• Knowledge with REST API back-end services

• Effective verbal and written communicator

• Good collaboration and listening skills

The ideal candidate would also have Knowledge with:

• Amazon Web Services (Dynamo, S3, SQS, SNS, etc.)

• Java      

• Typescript

• Git

• Networking: TCP/IP, subnets, network ACLs, DNS, load balancing

• Experience with digital channels, e.g., SMS, Facebook, Twitter, Line, WhatsApp etc

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit 

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.