IT Specialist

Responsibilities
Role & Responsibilities

• Maintain optimal functioning of application and business services in the studio.
• General infrastructure IT and Security maintenance of workstations, laptops, servers, switches, printers, and Wi-Fi.
• Inventory management of all IT assets (workstations, laptops, switches, servers, workstations, printers…).
• Data backups check and perform restoration operations.
• Act as liaison between Virtuos' studios and group IT/clients/vendors.
• Implement improvements that are beneficial to our infrastructure, providing added value with respect to continuity of services, performance, automation, innovation.
• Perform system optimization and workstation component upgrades

Operation & Support

• Provide high-level, comprehensive, and efficient user support.
• Deploy workstations, laptops, and participate in the evolution of masters.
• Administration of users, servers, switches, and printers.
• Deal with incidents, anomalies, and internal requests, providing detailed follow-up to their resolution.
• Manage access rights to servers and applications based on profiles/groups.
• Supervise and analyze infrastructure components, taking measures likely to improve the quality or productivity of services.
• Establish network connections and data pipelines between Virtuos and its clients, respecting their individual security compliance needs.

Technical Working Environment

• Systems: Linux Debian & CentOS, Windows Server 2019 and above, Windows 10/11.
• Applications: Office 365 and Azure.
• Hardware: Any type of PC and Mac.

Qualifications
Qualifications:

• BTS educational level (Information System, Network Administration, HelpDesk).
• At least 3 years of experience as a System Administrator or Help Desk specialist.
• Knowledge of Microsoft Office 365 environment (Teams, Exchange) and its administration.
• Knowledge of workstation and laptop automated setup (WDS/MDT).
• Knowledge and experience with administrating Linux
• Have already dealt with a firewall.
• Ability to multi-task.
• Ability to diagnose and resolve basic computer technical issues.
• Familiarity with a wide range of standard office automation products.
• Strong client-facing and communication skills, customer service orientation, and excellent interpersonal skills.
• Ability to work autonomously.
• Fluent French and English speaker.

About Us
Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.

About Our Team
Established in 2021, Virtuos Labs – Lyon specializes in game development and engineering. Virtuos Labs – Lyon's founding team of experienced programmers collaborates closely with our studios worldwide to deliver the best gaming solutions to our valued partners. Our Lyon studio is fast-growing and actively hiring in a variety of roles – we're looking for passionate talent to help make games better, together, with us.

What We Offer

• Office located in the heart of Lyon
• Inclusive and equal opportunity work environment
• Fulfilling careers with continuous talent development at one of the largest external development companies globally
• Work on a prestigious portfolio with some of the world's biggest AAA game titles
• Global and local teambuilding activities
• Quality of life at work and comprehensive medical healthcare provided for all staff
• Relocation support
• Career and international mobility opportunities with Virtuos Internal Mobility Program

People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.

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