IT Support Front Office Trading
il y a 2 heures
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society.
Job Description
Location: New York City (Hybrid – at least 4 days onsite/week)
Visa Sponsorship:
We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).
We are seeking a talented
IT Support Analyst
to join our team and work on
IT
Fixed Income
projects. The ideal candidate will have expertise in
supporting traders and sales teams
and be knowledgeable in
SQL, and Unix.
Role and responsibilities
- Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End users are Sales, Traders, Front and Middle Office in the FIC department.
- Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally - Multi-tasking environment.
- Crisis Management with communication to end-users and senior management
- Provide functional and technical expertise to produce and promote maintainable and quality solutions, which includes documenting system requirements and documentation of support run book.
- Communicate with users regarding application outages and upcoming events like releases and projects.
- Respond to end users within the timeframe dictated by the severity of the problem, document, and track (case histories, issues, and action steps).
- Partner with development teams on release management and the Global support teams to ensure quality support to our end users (New York / Montreal / London / Paris)
Qualifications
- Bachelor's degree in computer science, Engineering, Finance or Quantitative Finance
- 2-5 years of relevant experience in a similar role
- Good understanding of
Fixed Incomes, Risk calculation and Derivatives Pricing - Know the current US financial regulations (Dodd Frank, FINRA, FATCA Reporting, etc)
- Unix/Linux, SQL
- Autonomous, capable of prioritizing tasks and multi-tasking projects.
- Team-oriented, client-focused, and open to different ideas/viewpoints.
- Python and C# knwoeldge are a big plus.
Company's Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:
- The annual salary range for this role is US$90,000 - US$110,000
- 401(k) retirement plan with company matching
- 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 8 paid holidays + 5 sick days + 2 personal days per year
- Company health, dental, and vision insurance plans + FSA
- Voluntary STD and LTD
- Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
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