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Secure File Transfer Platform Administrator
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Secure File Transfer Platform Administrator (Kiteworks)
Managing and securing enterprise-grade file transfer and collaboration services
Position Overview
We are seeking a Secure File Transfer Platform Administrator to manage and support the deployment, operation, and maintenance of Kiteworks, our secure content communication and file-sharing platform. This role ensures the secure exchange of sensitive data across internal and external stakeholders, in compliance with data protection regulations and organizational policies.
You will be responsible for platform configuration, access control, monitoring, integration with enterprise systems, and ongoing support of secure file exchange workflows.
Key ResponsibilitiesPlatform Management & Administration
Administer and maintain the Kiteworks platform, including user provisioning, permissions, encryption settings, and configuration updatesEnsure high availability, security, and reliability of the Kiteworks environmentManage system patches, version upgrades, and backup strategies for business continuitySecurity & Compliance
Configure and enforce access controls, multi-factor authentication, IP filtering, and audit loggingMonitor platform activity and ensure compliance with regulatory frameworks (e.g., GDPR, HIPAA, ISO 27001)Coordinate with InfoSec and compliance teams to implement data protection policies and incident response proceduresConduct periodic security reviews and participate in audit readiness processesIntegration & Automation
Integrate Kiteworks with enterprise authentication (LDAP, SSO, Active Directory) and email/DLP solutionsDevelop and maintain automation scripts for reporting, provisioning, and activity monitoringSupport secure APIs and connectors to internal business systems and cloud storage providersSupport & Collaboration
Act as the technical point of contact for Kiteworks-related service requests and incidentsTrain and support end-users, departments, and partners on secure file sharing practicesLiaise with Kiteworks support and account teams to resolve issues and apply best practicesRequired Qualifications
Technical Skills
6+ years of experience administering enterprise-grade secure file transfer platforms, preferably Kiteworks (formerly Accellion)Strong knowledge of secure communication protocols (SFTP, HTTPS, TLS), encryption standards, and data security principlesExperience with user authentication systems (LDAP, SAML, Azure AD) and role-based access controlsFamiliarity with system monitoring, alerting, and audit logging toolsInfrastructure Knowledge
Working knowledge of Linux-based system administration and web server configuration (Apache/Nginx)
