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Services Product Line Quality Director
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Job Description
- Define and deploy Quality strategy for Services product lines aligned with Transit Quality Strategy, including continuous improvement plans and cultural transformation initiatives
- Monitor and control Quality performance through KPIs across Customer interface, Engineering, and Project Management to achieve customer targets and ensure on-time deliverables
- Manage Customer Quality Interface as primary representative for quality matters, ensuring professional meeting preparation, achievement of committed targets, and timely escalation of issues
- Lead quality organization including PQE, Product Quality teams, and Regional Quality network while developing, training, and coaching team members on quality excellence
- Ensure QMS compliance across Services Sites and Transit QMS while supporting Quality BPO for process and tools deployment
- Manage Safety cases and Hot issues until LLC implementation is secured, with proper escalation from OU/PL to Regions/Transit level
- Own quality budget including preparation, execution, and follow-up aligned with product line strategy
- Exercise stop/release authority for any Process/Product/Project (APQP) within the Product Line and all Operating Units to ensure quality standards
Qualifications
- Bachelor's degree in Engineering, Quality Management, or related field
- Extensive experience in quality management within production/industrial settings, particularly in Automotive, Aerospace, Rail, or similar sectors
- Strong background in Project Management and/or continuous improvement methodologies
- Proven ability to navigate complex, international matrix organizations
- Fluent in English (written and verbal)
Additional Information
What could you accomplish in a place that puts People First?
At Wabtec, it's not just about a job - it's about the impact you make. When our people come together, we're Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you're ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We're lifelong learners, obsessed with better. Learn more at
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We're building a culture where leadership, inclusion and your unique perspective fuel progress.
We're proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we've got you.
