Senior SRE

Our Mission
Prose is truly custom hair and skin care made-to-order—just for you. Our line of custom products are made by an in-house, Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists, giving consumers clean skin care, hair care and impeccable results.

At the heart of Prose's success is Singular, its proprietary AI-powered beauty-tech platform, which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept, all Prose hair and skin care products are personalized to your one-of-a-kind hair, skin, goals and environment.

We're a company that wants to change beauty practices, so we're changing the way beauty companies practice. As a certified B Corporation, a Public Benefit Corporation and Climate Neutral, we're proving that good business is always sustainable. With Prose, there's nothing sacrificed to bring you great products—not trees, materials, wages, or performance.

Prose & Singular in Numbers

• Founded in 2017, with hubs in Paris, New York, and Los Angeles
• 10M+ consultations completed
• 2M customers and 350K active subscribers
• 21M custom products made, with 1M+ unique formulas
• 350+ team members across disciplines
• $600M+ in lifetime sales, with $165M+ revenue in 2024
• Profitable since 2024

Position Summary

Located in Paris, min 3 days in-office
Prose is seeking a
Senior SRE - DevOps Engineer
to build, maintain and optimize our infrastructure and platform operations. In this role, you will maintain operational excellence, reduce technical debt, and optimize our systems. You will play a pivotal role in ensuring the stability, scalability, and security of our platform while mentoring and managing a team of engineers.

This role is an opportunity to lead and inspire a team while driving the success of Prose's infrastructure and development practices. If you are passionate about technical leadership, operational excellence, and reducing technical debt, we'd love to hear from you.

You will join a small, collaborative team (3 people) responsible for developer experience, platform management, best practices, and FinOps. Together, you'll focus on optimizing infrastructure costs, improving CI/CD, strengthening monitoring and alerting, and partnering closely with engineering and data teams to ensure seamless platform operations.

We're Looking For Someone Who Is

• Curious and eager to stay up to date with new technologies
• Open to discussion, collaboration, and constructive challenges
• A clear communicator who can explain complex topics simply across teams
• Analytical and able to identify, summarize, and prioritize key issues
• Proactive and solution-oriented

Our infrastructure runs primarily on Google Cloud Platform (GCP).

Key Responsibilities

• Core Responsibilities:

• Implement and maintain observability (metrics, logs, traces, alerts).

• Manage infrastructure as code (Terraform, ArgoCD) and multi-environment clusters securely.

• Ensure cost-efficient scalability, disaster recovery, and secure networking.

• CI/CD & Developer Experience:

• Maintain GitOps/CD pipelines, reusable Helm/Kustomize templates, and artifact security.

• Improve build efficiency and create self-service tools and "golden paths" for safe deployments.

• GCP Infrastructure Management:

• Oversee projects, IAM, budgets, GKE clusters, and cloud service integrations.

• Manage network security, connectivity, and cost tracking.

• Observability & Incident Management:

• Standardize alerts, playbooks, and postmortems.

• Optimize logging/monitoring and lead post-incident reviews.

• Governance & Mentorship:

• Define infra governance (RFCs/ADRs) and document patterns.

• Mentor developers on cloud-native design, scalability, and reliability.

Technical environment

• Cloud provider(s): GCP
• Infras-as-Code: Terraform/Opentofu, Helm
• Programming: Bash, Python, Go
• CI/CD: GitlabCI, ArgoCD, (Spacelift / Terrateam / Terramate)
• Observability: Datadog, Sentry, Grafana, Prometheus
• Databases: PostgreSQL, MySQL, Redis, Elasticsearch
• VCS: Gitlab (self-hosted), Github
• Mics.: Rundeck, Argo Events, Argo rollouts , Cypress Cloud, Serverless

Key Candidate Requirements

• Strong expertise of GCP (or AWS), Cloud architecture, Terraform, Helm and ArgoCD.
• Demonstrated abilities to address and reduce technical debt while maintaining operational excellence. And handle incident management.
• Experienced with creating, maintaining and optimizing CI/CD pipelines, and administrating self-hosted GitLab installations. As well as Datadog administration (LGTM or similar also accepted).
• Good knowledge of Observability (monitoring, alerting, logs, traces, SLO/SLA, …) and programming (code review, pair programming, design patterns, architecture, …) practices.
• Good communication skills in both French and English, with the ability to write clear technical documentation

Hiring process

Timeline: From first contact to final decision: ~3 weeks

• HR Interview — 45min (Video Call or On-site)

A first conversation with our People Team to get to know you.

• Technical & Team Interview — 1h (On-site)

Meet Arthur (VP engineering) and Bastien (Sr Devops) in person.

They'll introduce you to the Tech team, our projects, and how we work day to day.

• Live Technical Assessment — 2h (On-site)

Led by Bastien (Sr DevOps) and Ivica (VP technology).

You'll receive 3–4 diagrams of our stack in advance to prepare.

We'll walk through a live practical exercise simulating a real-world scenario from our environment.

We'll look at your reasoning, problem-solving process, and ability to communicate clearly under realistic conditions.

• Final Interview — 45min (Zoom or On-site)

Meet Nicolas (CTO) for the final conversation.

Compensation

Compensation & Benefits

• Competitive base salary K€ based on xp
• Variable bonus up to 10% based on company and individual performance
• BSPCE program

Health & Wellness

• 100% coverage of health insurance and life/disability plan (including dependents)
• Access to sports and cultural activities with an €80/month allowance

Lifestyle & Perks

• Standard French benefits: Swile meal vouchers, transport allowance, and Syntec vacation bonus
• €150 worth of personalized Prose products each year
• €80 "Friends & Family" credit to share Prose with your loved ones

Understand & Embody our Prose Values
Intentional Inclusivity
We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community. We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another's perspective. It's a key ingredient to our innovation.

Connected Collaboration
Our strength as a group will outlast our efforts as individual contributors. With offices across countries (and across boroughs) staying inventive and agile deepens our clear vision and consistent communication. We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together
We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead. We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth making space for new ideas to emerge.

Humanity Always
We assume good intentions in every interaction keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of authenticity and fellowship. We operate with the intention of preserving resources, creating an environment we can all live in--for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.