Lead Product Service Engineer – Plant

il y a 12 heures

Belfort, Bourgogne-Franche-Comté, France GE Vernova Temps plein
Job Description SummaryAs a Product Service Lead Engineer, part of the Plant Systems Europe team, you will provide technical issue resolution, fleet insights, and communications with a commitment to safety, quality and urgency, ensuring customer satisfaction and confidence to enable the best running fleet.Job Description

Roles and Responsibilities

  • Respond to internal and external customer requests about operational and maintenance issues on the accessories systems, thanks to technical product knowledge and analytical skills (ER process).
  • Contribute to root cause analysis and engineering investigation activities about fleet critical technical issues (RCA process).
  • Prepare technical communications for our customers that provide recommendations on identified technical issues (TIL, ETC, PSxB process).
  • Identify Potential Product Safety issues on customer sites and collaborate with Product Safety team from safety concern identification to the definition of containment and correction.
  • Relay non-conformance to other engineering departments as required, acting as the liaison between field and design engineering.
  • Potentially travel to customer site if required, from time to time, to support issue investigation or to attend technical discussions with customers.
  • Provide engineering technical oversight to the Contractual Services and One Field Services teams during planned outages.

Required Qualifications

  • Master's degree in engineering field
  • Strong experience in Design or Commissioning/Maintenance of GE Vernova accessories systems.
  • Strong working knowledge of GE Vernova Gas Turbines operational philosophy.

Desired Characteristics

  • Experience working in global, multi-cultural and matrix organization.
  • Data-driven mindset, capable of identifying solutions to problems.
  • Effective time management and multitasking ability.
  • Strong technical aptitude, including applicable engineering tools and systems.
  • Excellent oral and written communication skills.
  • Fluent in English.
Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

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