French Trust
il y a 2 semaines
Passionate About Online Safety?
Join Our Team as a Trust & Safety Specialist and Help Build a Secure Digital Community
If you have a keen eye for detail, thrive in dynamic environments, and want to contribute to a safer online space, this is your opportunity to make an impact.
Role Overview:
As a Trust & Safety Specialist, you'll review and assess user-generated content to ensure it adheres to platform policies. Your role will be essential in maintaining a respectful and secure online environment by enforcing guidelines, addressing user concerns, and staying informed about emerging trends.
Key Responsibilities:
- Monitor and review videos, images, comments, and links, removing content that violates community guidelines
- Enforce platform policies consistently across all content types
- Handle user appeals, providing clear and professional explanations for moderation decisions
- Collaborate with your team to ensure compliance with regulations and platform standards
- Identify trends and potential risks by analyzing user behavior to support proactive moderation
- Suggest improvements to enhance moderation tools and processes
Requirements:
- Proficiency in French (C1 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in customer support
- Strong analytical, leadership, and communication abilities
- Desire to learn and advance in the field
Why Join Us?
- Competitive Salary: Your expertise and dedication are rewarded
- Meal Allowance: Support during your working hours
- Health & Life Insurance: Comprehensive benefits for your peace of mind
- Collaborative Team: Be part of a supportive and communicative work environment
- Relocation Assistance: Seamless support for your move
- Onsite Opportunities: Engage in an interactive and dynamic work environment
Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities
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