Senior IT System Engineer

Hi, we're Back Market.

We're here to help
make tech reliable, affordable, and better than new
. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break.
Our mission is simple: to do more with what we already have.
Are you ready to join us?

Our engineering department, known as the
Bureau of Technology (BoT)
, sits at the core of Back Market. It brings together over 30 agile product teams focused on building and scaling services that create real value for our customers and suppliers. These product teams are supported by our
Platform group
, which includes more than 10 specialized teams tackling cross-functional technical challenges to strengthen our operational excellence.

Within the Platform group, our
IT function is divided into two teams
:

IT Ops Specialists
, who manage day-to-day support and operational needs
IT Ops Engineering
, a strategic team focused on automation, integration, and improving our internal tooling ecosystem.

This
Senior System Engineer
role sits within the
IT Ops Engineering team
, whose mission is to elevate global IT maturity at Back Market, by delivering robust technical solutions, increasing team productivity, enforcing best-in-class governance, and continuously improving the IT tech stack that supports our rapidly growing, international organization.

Key Responsibilities
Technical Expertise & Influence
- Act as a senior technical contributor within the Integration Engineering team, providing direction and thought leadership across complex automation and integration initiatives.- Design scalable architectures for IT workflows and systems, and bring clarity to technical choices through strong communication and documentation.- Influence technical strategy within the team and across IT-related stakeholders (Security, Workplace, HR Tech…).

Automation & Development at Scale
- Build and maintain advanced automation across our internal SaaS ecosystem: Okta, Workday, Slack, Zoom, Atlassian suite, Jamf, and more.- Develop and own tools that enhance system efficiency, reduce manual effort, and support compliance/security needs.- Create and maintain integrations using Workato (or similar platforms), with a focus on scalability, observability, and reliability.

Technical Ownership & Delivery
- Take end-to-end ownership of key projects: from design and prototyping to implementation and operational hand-off.- Lead incident post-mortems and root cause analysis for internal IT services.- Collaborate across departments to ensure internal tooling meets business requirements and scales with the organization.

Continuous Improvement & Enablement
- Identify system inefficiencies and lead efforts to continuously improve internal processes.- Provide mentorship through peer reviews, knowledge sharing, and technical documentation.- Proactively drive the adoption of engineering best practices within the IT team.

What We're Looking For

• Experience in IT engineering, infrastructure, or automation roles in a SaaS-heavy environment.
• Strong hands-on coding/scripting skills (Python, Shell scripting, or similar).
• Solid experience with SaaS APIs and integration platforms (e.g., Workato, Zapier, , n8n).
• In-depth knowledge of Okta, identity lifecycle automation, and endpoint management (Jamf, Workspace ONE).
• Ability to drive architectural decisions and lead technical projects across multiple teams.
• Strong communication skills: you can advocate for your ideas clearly and constructively.
• Fluent in English; French is a plus.

Hiring process

• Phone call with Yann - Technical Talent acquisition partner (45 minutes)
• Technical interview with the IT ops Engineering team
• Team fit with your future manager and a stakeholder
• BM Value interview

WHY SHOULD YOU JOIN US ?
At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it's one of the reasons we're such a high-scoring certified B Corp company

Benefits
No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

• A mission driven work environment where your day to day makes an impact on the planet. Seriously.
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn't mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.