Pre-Sales Technologist

Description -

Who are we? 

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. 

HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more  

HP is looking for a true technical and strategic leader to join our team as a Principal Pre-sales Technologist and be the lead technical champion for the HP Workforce Experience Platform (WXP) and its corresponding solutions. 

WXP is our cloud-based enterprise solution that helps organizations move from reactive IT to a proactive, user-centric approach. In this role, you will be responsible for building deep client relationships, communicating the immense value of our proposed solutions, and directly contributing to revenue growth. You will partner with stakeholders from the C-suite to the engineering teams, influencing their business and technology decisions by designing and evangelizing WXP as their core strategic platform. 

Strategic & Technical Evangelism 

• Articulate the "Why": Masterfully position the WXP value proposition, demonstrating how its AI-powered predictive analytics and actionable insights drive down costs, strengthen security, and improve employee productivity. 
• Command the Room: Develop and deliver compelling presentations, demonstrations, and Proof-of-Value (POV) sessions to executive and technical audiences. 
• Own the Technical Proposal: Prepare and lead the technical responses to Requests for Proposals (RFPs), ensuring the proposed solution perfectly aligns with the client's business and technical needs. 
• Showcase the Platform: Be the definitive expert in core WXP features, including: 
• DEX Scoring: Explaining how the Experience Score is derived from both user sentiment and deep device telemetry (System Health, OS, Security, Network, Apps). 
• Deep Diagnostics: Illustrating how to find the "needle in the haystack" for issues like Blue Screen errors, battery health, and application performance. 
• Automation & Remediation: Demonstrating the power of the Script Gallery and custom automation to resolve issues at scale. 

Consultative & C-Level Engagement 

• Act as a Trusted C-Level Advisor: Forge deep, strategic relationships with executives and senior stakeholders, becoming the indispensable partner they turn to for advice on AI-driven decision-making and modern workforce strategy. 
• Partner with Sales: Work closely with the sales team, providing them with the critical technical insights and guidance required to effectively position our solutions and win deals. 
• Engage All Key Buyers: Build trust and tailor your message to the specific needs of diverse stakeholders: 
• Infrastructure Managers: (Focus on automation, cost reduction, and efficiency). 
• DEX Leads: (Focus on sentiment tracking, "silent suffering," and Smart Refresh insights). 
• Security Architects: (Focus on BIOS security, compliance, and firmware automation). 
• ESG Program Managers: (Focus on power usage metrics and sustainability dashboards). 

Solution & Implementation Leadership 

• Lead Complex Solution Design: Handle unique and complex customer challenges with creative problem-solving, architecting innovative solutions that integrate WXP into their existing ecosystem. 
• Plan for Growth: Identify the long-term growth path and scalability options for every solution. You will generate a comprehensive implementation plan, identifying potential challenges and mitigating risks. 
• Manage the Handoff: Oversee the implementation of the proposed solution, ensuring a smooth and successful transition from the sales cycle to the deployment and operations teams. 
• Assure Security & Compliance: Clearly articulate WXP's adherence to global standards (ISO 27001, SOC2 Type2) and address complex data privacy and residency requirements (e.g., EU, Switzerland). 

Market & Team Leadership 

• Drive Thought Leadership: Contribute to high-impact initiatives by writing technical whitepapers, creating articles, or speaking at industry conferences to establish HP's expertise. 
• Be the "Voice of the Customer": Conduct market research to identify new trends and customer pain points. You will capture and communicate this feedback to Product Management and Engineering to ensure our platform continues to lead the market. 
• Mentor the Team: Provide active guidance and mentorship to junior team members, helping them develop both their technical acumen and their consultative selling skills. 

What You'll Bring (Qualifications) 

• Experience: 10+ years of work experience, preferably in technical pre-sales, consultative selling, or solutions architecture for cloud-based IT management, Endpoint Management, or Digital Employee Experience (DEX) platforms. 
• Education: Bachelor's degree in Computer Science, Engineering, or a related technical field. A degree in Sales, Marketing, or Business Administration is also highly valued (or commensurate work experience). 
• Product & Platform Expertise: Strong understanding of DEX based platforms including WXP, 1E, NextThink, etc.. 
• Microsoft Ecosystem Mastery: Expertise in the Microsoft endpoint management ecosystem, particularly Microsoft Intune and Microsoft Entra ID. 
• Business & Data Acumen: Strong grasp of the full SaaS sales lifecycle and experience with core business platforms. 
• Salesforce (for sales process).
• PowerBI / Tableau / Splunk / ServiceNow (for data visualization and API integration).
• Process & Framework Knowledge: A strong understanding of IT Service Management (ITSM) principles (ServiceNow integration is a key plus) and Digital Employee Experience (DEX) as a business strategy. 
• Cloud Architecture: Hands-on mastery of cloud-native principles (AWS, Azure, or GCP). 
• AI/ML Concepts: Familiarity with AI capabilities within WXP, such as Sentiment Analysis and Topic Modeling. 
• Core Technologies: Knowledge of containerization (Docker/Kubernetes), APIs, and virtualization (NVIDIA vGPU). 
• Deployment: Ability to advise customers on environment readiness (whitelisting, proxy configs). 
• Executive Presence: Exceptional communication skills, with a natural ability to simplify complex topics, build credibility, and present technical concepts to non-technical executives. 

Bonus Points 

• Professional cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect). 
• Hands-on experience with DevOps practices and CI/CD pipeline tools. 
• A strong understanding of Agile development methodologies. 

Complexity

• Provides highly innovative solutions to complex problems within established policy.

Knowledge & Skills

• Amazon Web Services

• Application Programming Interface (API)

• Cloud Computing

• Cloud Services

• Computer Science

• Customer Success Management

• Demonstration Skills

• Enterprise Application Software

• Extract Transform Load (ETL)

• IT Infrastructure

• Microsoft Azure

• New Product Development

• Presales

• Product Management

• Request For Proposal

• Sales Process

• Sales Prospecting

• SAS (Software)

• Software As A Service (SaaS)

• Virtualization

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Why joining HP France? 

At HP France, you will be immersed in an inspiring workplace where all our people love to be, collaborate well together and where they can learn, grow and develop professionally as well as personally. We offer empowering responsibilities. You will have the opportunity to evolve through your commitment, your skills and your sense of initiative This position can be the 1st step in a great career within our teams 

Joining us also means a great work-life balance and benefits such as meal vouchers, discounts on HP products and more 

Driven by a strong corporate culture, our employees are involved in numerous initiatives through internal networks (Next Gen, , workplace well-being team, ect.) and external volunteering (Nos Quartiers ont du Talent, Hour of Code). 

HP is also committed to an equal opportunities policy, from recruitment to career development. Job offers are open to all, including people with disabilities. 

Our promise: To create a diverse and inclusive working environment So, what are you waiting for? 

Based in Meudon (tramway T2 stop Brimborion), our campus offers collaborative, creative and ultra-connected open spaces 

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"