Customer Success Enterprise
il y a 20 heures
We're a product-first team on a mission to help grow the cybersecurity culture. We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. Think Duolingo but for cybersecurity. We created a platform to easily rollout a cybersecurity awareness program: the platform sends chat-based 4-minutes long courses to teams. Following the courses, the other side of the platform simulates phishing attacks, to prepare employees to face hackers — but in a safe environment. Created in 2020, Riot has raised $45m with leading investors (Y Combinator, Left Lane, Base10, Funders Club and Frst Capital) and is now protecting more than 2 millions employees in over 2,000 companies (including Intercom, Deel, and Deezer) all over the world. Cybersecurity is everywhere. It's impacting everyone, everyday, and it's becoming the number one risk to any organization, whether it's a small business or a big firm. Yet, the cybersecurity culture in most companies is a disaster. Hackers are leveraging this by targeting the weakest link: the employees. We're on a mission to fix that. You will join the Customer Success team. In this role, you will be responsible for managing, growing and nurturing a portfolio of clients while serving as their primary point of contact and ensuring their satisfaction. Your goal is to provide the best customer experience in order to reduce churn while maximizing renewal, upsell and cross-sell opportunities. As Customer Success Manager, you support our clients in getting the most value out of our products. We operate across four client segments: Enterprise, Mid-Market, Small, and Tiny. - Enterprise covers companies with more than 5,000 employees and relies on a more consultative/personalized, relationship-driven approach with a dedicated portfolio. - Mid-Market covers companies between 500 and 5,000 employees and relies on a more personalized, relationship-driven approach with a dedicated portfolio. - Small accounts (150–500 employees) and Tiny accounts (
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Enterprise Customer Success Manager
il y a 7 jours
Paris, Île-de-France Navan Temps pleinAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
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Enterprise Customer Success Manager
il y a 22 heures
Paris, Île-de-France Global-e Temps pleinWe are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients.The Senior Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our...
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Enterprise Customer Success Manager
il y a 3 jours
Paris, Île-de-France Global-e Temps pleinWe are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients.The Senior Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our...
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Enterprise Customer Success Manager
il y a 3 jours
Paris, Île-de-France Global-e Temps pleinWe are looking for an Senior Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients.The Senior Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by...
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Enterprise Customer Success Manager
il y a 6 jours
Paris, Île-de-France Go1 Europe Temps pleinAt Go1, we're on a mission to enable companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world's largest aggregator of learning content, we've grown by solving hard problems, embracing ambiguity, and never standing still.If you thrive on change, get energy from big, complex challenges, and are excited...
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Manager - Customer Success
il y a 2 jours
Paris, Île-de-France Freshworks Temps pleinCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Strategic Customer Success Manager
il y a 2 semaines
Paris, Île-de-France monday Temps pleinDescriptionTheStrategic Customer Success Manageris responsible for managing a portfolio of top enterprise customers in France and the Benelux regions, driving their sustained success with towards their business objectives.The ideal candidate has a deep understanding of enterprise project and portfolio management processes, demonstrates business acumen, and...
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Strategic Customer Success Manager
il y a 2 semaines
Paris, Île-de-France monday Temps pleinThe Strategic Customer Success Manager is responsible for managing a portfolio of top enterprise customers in France and the Benelux regions, driving their sustained success with towards their business objectives. The ideal candidate has a deep understanding of enterprise project and portfolio management processes, demonstrates business acumen, and has...
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Customer Success Manager
il y a 7 jours
Paris, Île-de-France Dust Temps pleinAbout DustWe're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We...
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Customer Success Manager
il y a 3 jours
Paris, Île-de-France Siemens Digital Industries Software Temps pleinAbout UsSiemens Digital Industries Software - Transform the everyday.Let's make the difference togetherMeet the team -VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and...