Customer Success Enterprise

il y a 2 semaines

Paris, Île-de-France Riot Security Temps plein

We're a product-first team on a mission to help grow the cybersecurity culture. We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. Think Duolingo but for cybersecurity. We created a platform to easily rollout a cybersecurity awareness program: the platform sends chat-based 4-minutes long courses to teams. Following the courses, the other side of the platform simulates phishing attacks, to prepare employees to face hackers — but in a safe environment. Created in 2020, Riot has raised $45m with leading investors (Y Combinator, Left Lane, Base10, Funders Club and Frst Capital) and is now protecting more than 2 millions employees in over 2,000 companies (including Intercom, Deel, and Deezer) all over the world. Cybersecurity is everywhere. It's impacting everyone, everyday, and it's becoming the number one risk to any organization, whether it's a small business or a big firm. Yet, the cybersecurity culture in most companies is a disaster. Hackers are leveraging this by targeting the weakest link: the employees. We're on a mission to fix that. You will join the Customer Success team. In this role, you will be responsible for managing, growing and nurturing a portfolio of clients while serving as their primary point of contact and ensuring their satisfaction. Your goal is to provide the best customer experience in order to reduce churn while maximizing renewal, upsell and cross-sell opportunities. As Customer Success Manager, you support our clients in getting the most value out of our products. We operate across four client segments: Enterprise, Mid-Market, Small, and Tiny. - Enterprise covers companies with more than 5,000 employees and relies on a more consultative/personalized, relationship-driven approach with a dedicated portfolio. - Mid-Market covers companies between 500 and 5,000 employees and relies on a more personalized, relationship-driven approach with a dedicated portfolio. - Small accounts (150–500 employees) and Tiny accounts (

  • Enterprise Customer Success Manager

    il y a 6 jours

    Paris, Île-de-France Orbcomm Temps plein

    Join Us as an Enterprise Customer Success Manager (E-CSM) – Smart Containers & Supply ChainReady to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we're seeking a highly skilled Enterprise CSM to drive adoption, growth, and long-term success for our Smart Containers line of business.Why You'll Love Working...

  • Enterprise Customer Success Manager

    il y a 6 jours

    Paris, Île-de-France Orbcomm Temps plein

    Join Us as an Enterprise Customer Success Manager (E-CSM) – Smart Containers & Supply Chain Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we're seeking a highly skilled Enterprise CSM to drive adoption, growth, and long-term success for our Smart Containers line of business.Why You'll Love Working...

  • Enterprise Customer Success Manager

    il y a 5 jours

    Paris, Île-de-France Canonical - Jobs Temps plein

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Enterprise Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Go1 Europe Temps plein

    At Go1, we're on a mission to enable companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world's largest aggregator of learning content, we've grown by solving hard problems, embracing ambiguity, and never standing still.If you thrive on change, get energy from big, complex challenges, and are excited...

  • Enterprise Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Go1 Temps plein

    At Go1, we're on a mission toenable companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world's largest aggregator of learning content, we've grown by solving hard problems, embracing ambiguity, and never standing still.If you thrive on change, get energy from big, complex challenges, and are excited...

  • Enterprise Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Go1 Europe Temps plein

    At Go1, we're on a mission to enable companies to achieve the impossible by maximizing the potential of their people. From a small startup to the world's largest aggregator of learning content, we've grown by solving hard problems, embracing ambiguity, and never standing still. If you thrive on change, get energy from big, complex challenges, and are...

  • Manager - Customer Success

    il y a 2 semaines

    Paris, Île-de-France Freshworks Temps plein

    Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...

  • Customer Success Manager

    il y a 5 jours

    Paris, Île-de-France Wakeo Temps plein

    Wakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation.Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we...

  • Senior Enterprise Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Global-e Temps plein

    Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically.With Global-e, retailers and brands...

  • Senior Enterprise Customer Success Manager

    il y a 1 semaine

    Paris, Île-de-France Global-e Temps plein

    Global-e (Nasdaq: GLBE) is the world's leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically.With Global-e, retailers and brands...