European Y-Product Service Sales Leader

European Product Service Sales Manager

Job Purpose

At Yokogawa, we believe in building a sustainable world through innovation, reliability, and partnership — what we call "Co-innovating tomorrow." As a European Product Service Sales Manager, you will play a vital role in this journey by connecting our cutting-edge process control instrumentation solutions with the service excellence that sustains them.

You will drive service sales across Europe, strengthen relationships with customers, and help them optimize their operations through Yokogawa's industry-leading expertise. Your mission is not just to grow revenue — it's to build trust, deliver value, and ensure our customers experience the long-term reliability and support that define Yokogawa.

What You Will Do

Service Sales & Business Growth

• Develop and execute strategic plans to achieve service sales targets across Europe.

• Identify and pursue new business opportunities within existing and emerging markets.

• Prepare and deliver compelling presentations and organize service workshops to demonstrate Yokogawa's value.

• Collaborate with local operating companies to negotiate and close service contracts such as maintenance, calibration, and repair services.

Client Relationship Management

• Build and maintain long-term relationships with key customers and stakeholders.

• Conduct customer satisfaction reviews and drive continuous improvement based on feedback.

• Act as a trusted advisor, understanding each customer's service needs and long-term goals.

Service Coordination & Delivery Support

• Work closely with the Operations and Delivery Service teams to ensure timely, high-quality service execution.

• Identify future requirements for skills, tools, and resources to meet evolving customer needs.

Technical Expertise & Support

• Maintain deep knowledge of Yokogawa's process instrumentation and analytical solutions — from pressure and temperature sensors to flow and analyzer systems.

• Provide technical and commercial support throughout the sales cycle, ensuring service proposals align with customer needs.

• Support training for new sales personnel to strengthen service sales capabilities across the region.

Reporting & Forecasting

• Prepare and manage European service sales forecasts, budgets, and performance reports.

• Track key metrics such as contract renewals, revenue growth, and customer retention.

• Monitor market trends and competitor activities, providing insights to shape strategy and innovation.

What You Bring

• A passion for helping customers get the most value from their Yokogawa solutions.

• Strong business acumen and a strategic mindset for driving growth and customer loyalty.

• Excellent communication, negotiation, and relationship-building skills.

• The ability to translate complex technical concepts into meaningful, customer-focused solutions.

• Familiarity with CRM tools such as Salesforce.

Qualifications

• Bachelor's degree in Engineering or a related technical discipline.

• Proven experience in service sales within the process automation or instrumentation sector.

• In-depth knowledge of PCI Products & Solutions (pressure, temperature, flow, analyzers, and sample handling systems).

In this role, you will be more than a sales manager — you will be a trusted partner and innovator, empowering industries across Europe to achieve operational excellence, reliability, and sustainability with Yokogawa.

Not just a job, but a career

Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. 

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Diverse, Equitable & Inclusive culture

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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