Owner Growth Associate
il y a 4 jours
We're one of the world's leading carsharing platform, with millions of users around the world, sharing thousands of cars in over 1500 cities across 6 countries.
Our mission is simple: Make our cities better places to live through carsharing.
Carsharing empowers people to move in a smarter and more sustainable way: studies show that one shared car replaces between 5 and 8 privately owned cars, which frees up space in our cities while giving communities 24/7 access to cars when they need them.
With our connected car technology, users can quickly and easily book and unlock a wide variety of vehicles directly from our app, without ever having to meet anyone in person, carry an access card, wait in line, or coordinate picking up keys.
To reach our vision of a world where all cars are shared, we need a strong team to help us disrupt car ownership. We look for people who are curious, positive, and engaged; who can adapt and learn quickly; who have the skills and smarts to reach their goals autonomously, while having the generosity and mindset to work collaboratively. No matter your role, background, or level of experience, we believe that every member of the team can have an impact.
We're extremely proud to be certified in the "Best Workplaces" in 2025
The opportunityYour mission is to help the Supply team build an engaged and always growing community of trusted owners across France and Belgium.
From the single car owner to the small fleet owner, you will work on the full lifecycle of these segments depending on the Getaround's objectives: acquisition, conversion, engagement, growth and quality.
What you'll doAcquiring new car owners and helping them grow is key to support the growth of the Getaround platform. As a part of the Supply team, reporting to Julien (Head of Supply) and working in tandem with Anne (Owner Growth Manager), you will have the following missions (not exhaustive):
Convert inbound leads into successful new owners
You will engage with inbound leads looking to register a car (or a car fleet) on our platform and convert them as successful owners starting day one. To do so, you will have to pitch the service and its technology to help them move forward at every stage of the conversion funnel, from account creation to their first rental.
Upsell owners with growth potential
As the owners' primary point of contact in your assigned market, you will leverage data-driven insights to identify and guide them on where they should focus their investments (car, location, quality, pricing, etc.) to sustainably grow their business on our platform.
Ensure a steady conversion funnel
You will proactively engage with owners that have not completed the full onboarding funnel, to understand their blockers, guide them and lead them towards their first successful rental on the platform. You will use your insights to build processes and workflows that facilitate their journey on Getaround.
Be the voice of the segment internally
You will act as the voice of our owners within the organization, escalating key issues to the appropriate stakeholders and proactively sharing feedback to drive continuous improvements. Some examples of tasks you will be responsible for:
Content creation (blog articles, update the help center, attend to on/offline events, etc.)
Suggest Product improvements to make our platform the perfect tool for owners
Suggest actions to improve the quality of service delivered by owners
Collaborate with other departments to roll-out initiatives
You have at least 1.5 years of experience in a Customer Success or Sales position within a fast-paced environment.
Fluent French and English language skills are required.
You understand the importance of building trusted relationships in order to drive growth.
You have strong written and verbal communication skills.
You are organised, autonomous and not afraid to get your hands dirty.
Good team player to work across the teams and voice car owners' concerns internally.
Getaround Europe is a fast-growing startup located in the center of Paris (headquarter), and an office in Oslo. We offer one of the most dynamic and diverse company cultures in town, and give every employee the opportunity to grow and the power to define their impact at Getaround.
The opportunity to have a positive impact on climate change. Cars are responsible for 17% of carbon emissions. In France, an independent study has shown that each connected car shared on Getaround replaces more than 5 self-owned cars.
A place to learn and grow with weekly 1 on 1 meetings with your manager, frequent 360° feedback from your teammates, personal objectives to develop your potential, optional annual training, plus a team wiki that you'll contribute to improve
An international team and company: our product is live in France, Norway, Spain, Belgium, Germany and Austria.
A remote friendly policy: this position is based in our Paris office with up to 3 days of remote work per week.
Getaround is committed to equal opportunity. We value and embrace diversity, equity and inclusion of all our Getarounders
Unlimited 30% vouchers for your Getaround bookings
Health insurance
A Swile lunch card
Apple equipment
Come join us
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