Mobile Products Expert

Job Description:

About the job

Job purpose

Within the Mobile Product team in the Workplace department, the main tasks of the Mobile product team are to define and implement the strategy through mobile products, solutions and tools and to provide level 2 and 3 support on MDM technologies for all the group's entities.

They also guarantee the permanent control of some 40,000 mobile terminals spread over 200 entities over the world.

You will be responsible for the implementation of the mobile product strategy under the management of the Product Manager for devices management ( InTune), Operating Systems ( iOS, Android) as well as the Group's security policy.

As a Mobile Technical Expert, you will represent AXA Group Operations in the dialogue with our Mobile Product Owner, in order to propose, to study, design and integrate new mobile services in line with the needs expressed and the Group strategy.

As an expert, you will actively participate in the resolution of incidents and problems within this scope.

Main missions

Your responsibilities include:

• Operate the Azure AD / InTune infrastructure and integrate the new technical solutions on the different entities.
• Ensure the proper execution of Mobile projects and programmes in the upstream (assessment of customer needs and recommendations), design and implementation phases in order to ensure the relevance of the responses provided to the needs expressed by AXA GO or its partners.
• Provide technical expertise to project teams and technical teams on solutions related to the employee work environment.
• Write technical instructions, engineering plans, technical designs and other documents related to the integration of solutions.
• Design and participate in the development of cross-functional and integration services
• Research, evaluate and suggest systems / equipment / technologies based on internal customer requirements
• Guarantee the security and compliance of the Mobiles of the Group's employees.
• Resolve incidents, contact level 3 and report to editors and suppliers (Microsoft, Omnissa, Apple, etc.)

Expected skills & experience

We are looking for someone with the following experience and skills:

Technical skills

• Scripting skills (powershell)
• Business skills:
• Expert on MDM Intune/Azure (Microsoft)
• Expert on Mobile environments (IOS and Android)

Soft skills / transversal skills

• Language skills (other language than English and French)
• Relationship and leadership skills :
• Team spirit, Analysis and synthesis, Autonomy and rigour, Oral and written communication, Curiosity, Innovation

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.