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Server/Waiter/Waitress

il y a 2 semaines

Monaco, France Nikki Beach Monte Carlo Temps plein

RESPONSIBILITIES / FUNCTIONS

  • Providing an exceptional guest service experience to all guests
  • Serve & run food and beverage to the clients tables and area
  • You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures
  • Service is to be presented in a fun, friendly and professional manner
  • Staying guest focused and nurturing an excellent guest experience
  • Ensure maximum guest satisfaction
  • Providing a warm welcome and a gracious farewell
  • Follow all opening, daily and closing duties
  • Able to provide all food & beverage mise-en-place duties
  • Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests
  • Assessing customers' needs and preferences and making recommendations
  • Set up a restaurant according to the daily layout and restaurant standards defined by the brand
  • Completing assigned duties prior to service
  • Taking and serving food and beverage orders and artfully describing menu items
  • Checking and clearing waiters' stations during and after service
  • If required, assist in bringing food from the kitchen to the guest ensuring accuracy and timeliness
  • Handling all guest complaints in a professional manner and contacting your manager when necessary
  • Clear operating equipment to designated wash-up and storage areas
  • Clear and reset tables according to service operating procedures and standards
  • Report any damages or losses to the manager
  • Follow closing cash out procedures
  • Maintaining a good teamwork relationship with colleagues
  • Arriving to work punctually, wearing a clean and correct uniform and maintaining a high standard of personal appearance and hygiene
  • Must attend and participate in staff training and daily lineup meetings
  • Follow and enforce all the SOP's and mandates as they have been trained and instructed.

INDFOH