Web & Digital Platforms Coordinator / Web & Digital Content Coordinator

BACKGROUND

We are looking for a proactive and detail-oriented Web & Digital Platforms Coordinator to join our communication team to assist in updating and maintaining Worldchefs' websites, digital platforms and products . The ideal candidate should have a good understanding of information technology to support Worldchefs' web projects, content updates, and digital communication efforts to enhance user engagement and brand visibility worldwide.

Start Date: November 2025

Reporting to:

· Communications Manager

ROLES & RESPONSIBILITIES

Website & Digital Platform Management

• Web & App Development:
• Work with the Communications Manager and external web agencies (IT company, developer, and UX/UI designer) to design and implement new website and app features that align with user needs and improve existing designs based on Worldchefs' needs.
• Collaborate with the Communications and Project teams to optimize web presence, including homepage, landing pages, and conversion flows.
• Develop requirements documents, functional specifications, and mockups to illustrate product ideas and concepts.
• Maintain and update company process handbook and create user guides in English.
• Content & Platform Updates:
• Act as webmaster to update content on the Worldchefs website, mobile app, and Worldchefs Academy online course.
• Oversee the competition management systems; configure system to work for each competition, train the judges and organizers, and provide support during the competition
• Maintain and update application systems (Certification, Recognized School) via Jotform, Kantree, and WordPress, and digital badges via Credly.

Digital & Content Management

• Documentation & Guides: Develop technical documents, functional specifications, user guides, and mock-ups.
• Content management: Publish events, news, and multimedia content across web and digital platforms.

SEO & Analytics

• Performance Tracking: Use analytics tools (e.g., Google Analytics, Google Lighthouse, SEMrush, PageSpeed Insights, Cloudflare) to monitor and analyze key performance indicators.
• Reporting & Insights:
• Compile monthly SEO, domain, web, and product reports, analyzing results for improvement.
• Support the Communications team in implementing SEO best practices and optimizing internal tools/processes.
• Analytics Reporting: Monitor and report on digital campaign performance, providing insights and recommendations.

Marketing & Communications Support

• Campaign Execution: Support digital marketing initiatives and traditional event-based marketing activities.

Security Management

• Ensure all products and service providers comply with GDPR and Data Protection laws.
• Utilize Cloudlfare and other tools to monitor security measures, review traffic insights, ensure safer browsing, and keep user data safe across web domains.

Administrative & IT Support

• Content Management: Organize communication materials and maintain digital assets, including photo libraries.
• Certification Assistance: Support the creation and distribution of digital certifications.
• Office IT Management: Oversee IT infrastructure and assist with IT-related administrative tasks.
• Additional Responsibilities: Complete training and other tasks assigned by the Communications Manager.

QUALIFICATIONS & SKILLSEducation & Technical Experience

· Bachelor's degree in one of the following fields (or related):

o Web Development

o Information Technology (IT)

o Digital Communications

· 2–3 years of experience managing web-based products and digital communications.

· Experience in creating and updating content on websites.

Bonus Skills

· Proficiency with WordPress CMS, Elementor theme, WordPress Plugins, Guttenberg Editor.

• Experience in working with SEO tools such as SEMrush or Yoast Plugin.
• Experience with SEO best practices and Google Analytics, Google Tag Manager.

· Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom).

· Experience with Agile methodologies (e.g., Kanban).

• Experience with tools such as JotForm, Credly, Egnyte, DocuSign, Lucid chart, Canva will be a plus.

· Basic design skills using Canva, Illustrator, and Photoshop is a plus

· Strong understanding of web trends, UX design principles, and digital marketing tools.

· Graphic design, photography, or video editing proficiency.

· Multilingual abilities - English proficiency (IELTS 8.0 / CAE C1 / TOEFL iBT 110+) required; additional languages are a plus.

Soft Skills

· Strong organizational and multitasking abilities.

· Collaborative mindset with a can-do attitude.

· Ability to work independently and meet deadlines in a fast-paced environment.

· Excellent verbal, written, and presentation skills in English.

If you wish to apply, please upload your CV and cover letter to

About Worldchefs

The World Association of Chefs' Societies, known as Worldchefs, is a federation made up of 110 national chef associations. A leading voice in the hospitality industry, Worldchefs carries years of history since its founding in 1928 at the Sorbonne by the venerable Auguste Escoffier.

Representing a mobilized international membership of culinary professionals, Worldchefs is committed to advancing the profession and leveraging the influence of the chef jacket for the betterment of the industry and humanity at large.

Worldchefs is dedicated to raising culinary standards and social awareness through these core focus areas:

Humanitarianism & Sustainability – Worldchefs Feed the Planet and World Chefs Without Borders programs relieve food poverty, deliver crisis support, and promote sustainability across the globe.

Education – Worldchefs offers support for education and professional development through the landmark Worldchefs Academy online training program, a diverse network of Worldchefs Education Partners and curriculum, and the world's first Global Culinary Certification recognizing on-the-job skillsin hospitality;

Networking – Worldchefs connects culinary professionals around the world through their online community platform and provides a gateway for industry networking opportunities through endorsed events and the biennial Worldchefs Congress & Expo;

Competition – Worldchefs sets global standards for competition rules, provides Competition Seminars and assurance of Worldchefs Certified Judges, and operates the prestigious Global Chefs Challenge.

Job Types: Full-time, Permanent

Application Question(s):

• If you wish to apply, please upload your CV, cover letter and residency permit, to

Language:

• English (Required)

Work Location: In person