French Content Moderator

il y a 1 jour

Cannes, Provence-Alpes-Côte d'Azur, France SkillMatch Solutions Temps plein


Location: Athens, office

Salary: 1,045.72 EUR per month (14 months), 14,640.08 EUR per annum gross

Performance Bonus: Up to 160 EUR monthly

Working Schedule: Monday-Sunday, 07:00-22:00

About Us:
Join a dynamic team dedicated to maintaining the integrity of our online platform and community standards. We empower our moderators with extensive training and support to ensure they excel in creating a safe and enjoyable user experience.

Key Responsibilities:

  • Community Engagement: Immerse yourself in our platform's community standards, handling user inquiries and enforcing Terms of Use with precision and empathy.
  • Issue Resolution: Investigate reported issues thoroughly, responding promptly and accurately to maintain platform safety and user satisfaction.
  • Continuous Improvement: Analyze user data to identify trends, suggesting enhancements to optimize user experience and operational efficiency.

Qualifications and Skills:

  • Language Proficiency: Fluency in French and English is essential.
  • Analytical Acumen: Demonstrated ability to reason and analyze data effectively.
  • Educational Background: Some college education preferred; military experience may be considered.
  • Experience: Up to 1 year in a Business Process Outsourcing (BPO) or similar environment is advantageous.
  • Cultural Awareness: Strong affinity for the social and political landscape of the French market, critical for nuanced policy decisions.

Benefits:

  • Comprehensive 1-week training program.
  • Relocation Package: Includes 2 weeks of hotel accommodation, flight ticket (within EU), and airport pickup.
  • Supportive work environment with opportunities for professional growth.

Hiring Process:

  • Initial application review.
  • Language proficiency tests.
  • Client interview.

Application Requirements:

  • EU citizenship or valid work permit.
  • Documentation as per relocation package specifications (EU residents).

Why Join Us?
This role offers the opportunity to be part of a global team committed to maintaining high standards of user interaction and safety. If you thrive in a fast-paced, multicultural environment and are passionate about online community management, apply now to make a meaningful impact

Application Deadline: 25th November 2024

Apply Now


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