Business Analyst

Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in more than 50 countries across all continents through its network of expert delivery brands, including: DPD, Chronopost, SEUR, BRT, Speedy and Jadlog. Leveraging its industry-specific expertise, Geopost is further growing the development of Out-Of-Home delivery services with Pickup, the densest parcel shop and locker network in Europe and is also expanding temperature-controlled solutions for food and healthcare business. In a world of acceleration and transformation, Geopost engages and embraces new e-commerce territories with ESW via Asendia, epicery and

With 55,000 employees, we at Geopost endeavour to make commerce more convenient, profitable and sustainable for clients, customers and communities. Committed to becoming an international reference in sustainable delivery, we are the first global delivery company to have our roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi).

Part of La Poste Groupe, we generated a €15.8 billion revenue and delivered 2.1 billion parcels worldwide in 2024.

Geopost Process, IT and Digital department supports the global interoperability of the group and its subsidiaries via IT processes, standards and IT solutions. Within the Process & Group IT Application Division we are providing best-in-class digital solutions and processes to our business counterparts at HQ and in the Business Units.

We are hiring for our headquarters based in Issy les Moulineaux (92) a business analyst for our BtoB
Shipping
solution
.

DPD Shipping & Collections is a digital product supporting key business-critical steps of the parcel lifecyle. The solutions allow printing labels, managing driver collections, getting referential data both through GUI and API interfaces and covering a variety of use cases. The solutions cover multiple customer segments from private senders and SMEs to key accounts and additionally support several Group digital portfolio applications as a key dependency/enabler.

JOB OVERVIEW

As a
Business Analyst,
you will have a key role:

• Providing detailed analysis to
  support the DPD Shipping build & Run activity
  and contribute to a lean time to market.
• Closely working with
  :
• the
  Marketing
  business stakeholders and local Bus stakeholders to understand, specify and refine business requirements to deliver a refined product backlog and contribute to the DPD Shipping sprint efficiency.
• your peers within Group IT
  department to steer
  cross-functional work
  .

Supervision will be ensured by the DPD Shipping & Collections IT PM in an Agile methodology environment.

JOB DESCRIPTION

To complete successfully your mission, you will be responsible of the following tasks:

• Supporting the business (whether Group or local) in expressing and detailing
  business requirements
  . In the process, you will also identify and raise the discrepancies and issue problems,
  propose solutions
  , and
  support
  the business
  to adapt
• Logging and
  documenting
  business requests in
  Jira
  tickets
• Writing the documentation (functional specification)
• Identifying other digital solutions
  dependencies
• Partnering with dev team to
  assist on technical specifications
  (ie data structuring)
• Specifying / documenting
  manual, end to end and automated
  tests
  and supervising their deployment on dev and test environments.
  Target: 100% of processes need to be covered

Product technical environment

Languages: Java, JavaScript, Linux, Apache, Tomcat, Kubernetes, PostgreSQL, MySQL web services (Rest API, json format), JIRA, SharePoint, Microsoft 365, Google Analytics

PROFILE & SKILLS REQUIRED

You are expected to have a minimum of
5 years of successful experience as an IT Business Analyst.

Key skills:

• Fluent English
  is
  mandatory
  .
• Effective communication skills,
  written and oral, with various stakeholders (IT, Marketing, Operations, Finance, BU stakeholders, etc.)
• Team player
• Comfortable with matrix organization, ability to navigate complex environments (modular IT architecture)
• Capacity to conceptualize
  end to end processes
• Collaborative /
  team spirit
• Strong
  customer orientation mindset
  and
  analytical mind
• Ability to:
• Understand a process, a standard by using all resources available (specifications, requirements, business and IT stakeholders…)
• Have the necessary soft skills to interact with and adapt to all types of stakeholders (IT, business)
• Analyse data
• Anticipate collateral impacts /
  dependencies
• Provide recommendations based on data analysis
• Write down the
  documentation
  and presentation needed to explain, develop, and share the topics you have in charge
• Share your knowledge with the others

Not mandatory but highly appreciated skills:

• Knowledge of the transport, parcel delivery or ecommerce sectors
• Experience with critical, high availability systems
• Understanding of micro service architecture and APIs (Rest, Soap)
• High level understanding of event driven architecture (Kafka)

The mission is based at our head office in Issy-les-Moulineaux.

3 days on site, 2 days remote.

Why join us ?

By joining Geopost, you become part of a dynamic international group

You will have the opportunity to take on a role with real responsibilities, benefit from close managerial support, while enjoying a high level of autonomy in your day-to-day work.

Your skills, career aspirations, and the guidance of your manager will open up future development opportunities within Geopost, depending on available openings.

As a company committed to inclusion, we are proud signatories of the Diversity Charter and the 50+ Charter, reflecting our strong commitment to equal opportunities and the integration of talent across all generations. With us, all positions can be considered on a part-time basis. Let's talk about it