AI Engineer Lead

Drive innovation in AI as a leader in GenAI solutions. Lead cross-functional teams, set best practices, and deploy advanced AI systems to transform customer experience, efficiency, and risk management. Collaborate, mentor, and shape the future of AI in a dynamic environment.

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About the job

As an AI Engineer lead, your main objective is to oversee the development, implementation, and optimization of advanced AI solutions that support AXA Group's strategic goals, with hands-on activities when required. You will lead cross-functional topics, ensure best practices in AI engineering across entities, and drive innovation to enhance customer experience, operational efficiency, and risk management. Additionally, you will collaborate with stakeholders to identify business needs, translate them into technical requirements, and ensure the successful deployment and maintenance of AI systems across the organization. 

Main missions

Your responsibilities include:

• Lead the design, development, and deployment of AI and GenAI solutions to support AXA entities.

• Collaborate with cross-functional teams including data scientists, data engineers, product managers, and business stakeholders to identify opportunities and translate them into technical solutions.

• Set standards and best practices for AI engineering, ensuring scalable, reliable, and ethical AI systems.

• Lead the development and deployment of the Agentic platform to enhance AI capabilities across AXA entities

• Manage and mentor AI engineers and data scientists, fostering a culture of innovation and continuous improvement.

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience

• 5+ years delivering AI/ML-enabled products or GenAI systems (including RAG-based retrieval and agentic capabilities) in production settings, with demonstrated project leadership.

• Demonstrated leadership experience in managing engineering teams or cross-functional project teams.

• Experience working in the insurance, financial services, or a related industry is a plus.

Technical skills

• Deep understanding of GenAI system design and deployment, covering prompt design, retrieval workflows, context management, multi-step reasoning, tool use in agentic scenarios, and safety/privacy considerations.

• End-to-end ML/AI lifecycle expertise aligned with GenAI needs: model/data/versioning, experiment tracking, reproducibility, scalable deployment, monitoring/observability, drift detection, governance, and compliance.

• Strong software engineering foundations for production-grade AI services, with pragmatic, library/tool-agnostic implementation in Python or similar languages and a focus on quality practices.

• Proficiency in architecting scalable GenAI architectures and pipelines: API design, orchestration of data and model workflows, and integration with other systems and services.

Soft skills / transversal skills

• Team management: experience in leading, coaching junior team members

• Project management: lead end-to-end GenAI initiatives, define scope, milestones, timelines, budgets, resource planning, risk management, and ensure on-time, on-budget delivery.

• Stakeholder management: partner with product, business units, compliance, security, legal, and operations; translate business needs into concrete requirements; manage expectations; maintain governance artifacts and transparent status updates.

• Storytelling and communication: craft compelling narratives around GenAI initiatives, translate complex concepts into clear executive summaries and user stories, and present results effectively to technical and non-technical audiences; develop metrics dashboards and impact narratives.

• Agile mindset with a commitment to continuous improvement, iterative delivery, backlog prioritization, and value-driven outcomes.

• Collaboration and adaptability: strong teamwork across cross-functional and multicultural environments; excellent English communication and interpersonal skills.

• Passion for solving challenging problems with cutting-edge GenAI technologies, coupled with curiosity and a proven ability to learn and apply new techniques and research advances.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

State-of-the-art Data Technology to drive customer experienceState-of-the-art Procurement & Sourcing to drive efficiency and better manage risksHigh-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

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