Field Service Engineer

Field Service Engineer

Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries.

What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

Summary

We are looking for an experienced Field Service Engineer to join Mycronic's Global Technologies division working within our Magnetic Test business line (Hprobe). Hprobe is a fast-growing company that develops and markets Automated Test Equipment (ATE) for emerging technologies in the semiconductor industry. Hprobe's unique equipment provides innovative solutions for testing spintronic components under magnetic fields, particularly in the MRAM (Magnetic Random Access Memory) and TMR (Tunnel Magnetoresistance) embedded memory sectors. Our customers include the world's leading semiconductor manufacturers and global technology leaders.

The Field Service Engineer will be based in Eybens, France and will be traveling to Europe, the US, China, and South Korea.

Responsibilities

• Aiding in the installation and acceptance process of equipment
• Providing quality on-site support, repair, planned maintenance and service of complex electro-mechanical systems
• Troubleshooting mechanical and software equipment problems, alone and with remote support from team in France
• Root cause analysis down to the component level
• Installation and qualification of new hardware features or upgrades
• Installation of new software updates and features
• Equipment calibrations and performance confirmation after any maintenance or relocation
• Customer training and applications / process support
• Documenting all works carried out and reporting activities to headquarters
• Maintaining good tracking of all inventory and spare parts for all allocated equipment
• May perform other related duties as requested by management

Candidate Profile:

The candidate must be highly motivated and self-reliant. They must be able to think independently and solve problems. They must demonstrate resilience in difficult situations and always strive to do their best for the customer.

Technical Skills

• Master Degree or above in; Electronics, Physics, Automation or other science/engineering related field
• Minimum 3-5 years work experience in; installation, test, process or applications supporting advanced equipment in science, research or industry
• Trouble shooting / problem solving; electrical wiring faults, process and software issues
• Knowledge of electrical testing methods is a bonus
• Experience of working in the semiconductor industry is a bonus but not required
• Knowledge of MRAM and memory device testing is a bonus but not required

Soft Skills

• Fluent in spoken and written English
• Independent and self-motivated
• Ability to develop strong and lasting client relationships

Renumeration and Benefits:

• Bonus package based on results
• Attractive vacation policy
• Meal vouchers
• Monthly subsidy from the works council

Our Culture of Collaboration & Personal Growth

For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.