Assoc Dir Business Operations Central Cluster

Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won't go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team
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Position Summary:
The Business Operations Lead will be responsible for driving the efficient execution of business operations across the Central Cluster (France and Belgium, Netherland and Luxembourg). This role ensures alignment between scientific, commercial and operational functions in fast paced, dynamic biotech organization. The individual will work closely with cluster leadership and serve as a key interface with the regional team to define strategic priorities, improve processes and oversee day-to-day business activities . This person should have experience with commercial and/or marketing, financial, supply chain and operational processes to be able to lead critical operations to support the business.

ultra
innovative – Tackle rare and dynamic challenges
Work Model:**
Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

• Cross functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation, slide preparation and leadership of key strategic operational meetings, offsites and forums. Developing and executing operational plans that align with corporate goals.
• Business Reviews and Strategic planning: Collaborate with Regional Finance, Medical and Commercial/Business Operations to prepare and execute effective finance & performance management processes– QBRs, Country launch reporting, Launch excellence dashboards and reporting, monthly revenue reviews, Budgeting and LRP
• Operational effectiveness: Identify and lead diverse projects at the cluster level in collaboration with the Region to improve overall processes and operational effectiveness. (e.g localization of regional initiatives, trainings or materials, sales force effectiveness etc.)
• Supply Chain Optimization: Partnership with regional business operations and Responsible Pharmacist on S&OP and supply processes and work with third party vendors to optimize set up and operations of Home Infusion services and other Patient Support Programs required to improve efficiency and compliance in accordance with local regulations.
• Go to Market Operational set up including Site Readiness: Collaborate with the Regional Gene Therapy team to start to identify sites that might be considered for upcoming Gene therapy programs and work on Site Readiness preparation and set up
• Project Management and Resource Allocation: overseeing key projects, ensuring timelines, budgets and deliverables are met. Managing project budgets and third-party vendors to ensure optimal resource use.
• Compliance & Risk Management: ensuring adherence to local regulations e.g. DMOS etc ABPI, LIF etc. and mitigating operational risks
• Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions.
• Order Management: keep track of client orders by products and indications and manage contacts with pharmacies and finance departments of hospitals. Ensure that hospital orders are transferred to logistic partner in France. Work in close collaboration with finance and customer service as well as supply chain departments. Manage hospital marché agreements in France. Debt collection if required.
• Declarations to authorities: prepare and manage declarations ex. ANSM, CEPS etc.

Requirements:
Education

• Bachelor's degree (required) in:

Biotechnology, Biology or Life Sciences, Business Administration or Management

• Advanced Degree (preferable) in:

Master of Business Administration (MBA), Masters/PhD in a life science discipline

• Certifications (optional):

Project management, Lean Six Sigma

Experience

• Industry Experience: 5-10 years of experience in biotech, pharmaceutical, or life science industries.
• Leadership Experience: Proven track record of leading cross-functional teams (scientific, commercial, and operational teams).
• Core skills:
• Strong understanding of biotech business operating models, market dynamics and regulatory landscape
• Financial acumen (budget management, financial forecasting, demand planning, KPIs)
• Strategic planning and execution
• Stakeholder management (internal teams, external vendors)
• Excellent communication and negotiation skills
• Technology and Tools:
• Familiarity with biotech-specific software and databases (e.g. CRM systems)
• Proficiency in data analytic tools and reporting systems

Competencies

• Strong leadership and decision-making skills.
• High attention to detail and results-orientated mindset.
• Ability to manage ambiguity and lead change initiatives and scale operational models in evolving environments.
• Collaborative, with strong relationship-building capabilities
• Continuous improvement mindset, with a focus on innovation and operational excellence

Location
Based in Ile de France , with occasional travel to cluster countries and EMEA HQ in Switzerland and other meetings.

Hybrid position.

Language
Required: French, English,

Preferable: Dutch

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

• Generous vacation time and public holidays observed by the company
• Volunteer days
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Employee wellbeing benefits
• Fitness reimbursement
• Tuition sponsoring
• Professional development plans
• Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at

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: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to
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