Enterprise Application Analyst

Connect with Eutelsat

Be part of a new era in communications, transforming connectivity with Eutelsat – the world's first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat You'll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat , we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat ?

• Commitment to Diversity & Inclusion
  : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
• Ways of Working That Drive Us
  : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
• Sustainability at Our Core:
  At Eutelsat , sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
• Work-Life Balance:
  We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat , we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology

Overview:

The Enterprise Application Services Analyst will play a critical role in supporting the global administration and management of shared applications across the business. The role will involve assisting in inventory, configuration, governance, and documentation of applications, coordinating migration efforts, and ensuring applications are integrated, maintained, and used effectively. This position is essential for ensuring that enterprise applications are fully leveraged to meet business needs while maintaining security and operational excellence.

What you'll do:

Platform Operations

• Execute standard configurations, permission models, templates/blueprints and cleanup tasks across the application portfolio.
• Resolve L2/L3 incidents/requests within SLA and escalate to vendors when needed.
• Perform routine backups/restore tests following runbooks and keep inventories up to date.

Identity, Access & Security

• Apply SSO/SCIM procedures, group mappings and least-privilege rules under guidance.
• Execute periodic access reviews, token/secret rotation tasks, and basic data retention/cleanup jobs.

Integrations & Automation

• Maintain a catalog of integrations (owners, scopes, keys); monitor basic health checks.
• Build light automations (Python/Bash/PowerShell) for cleanup, audit/usage exports and metadata cleanup.

ITSM & Service Quality

• Maintain Knowledge Base articles and known-error records; suggest request form/queue improvements.
• Track SLA attainment and backlog age; propose quick wins to reduce resolve time.

Enablement & Adoption

• Organize short training courses, webinars, collect feedback, and iterate.
• Promote usage guidelines (naming, workflow states, labeling, branching/review patterns).

Knowledge & Documentation

• Keep living documentation (standards, runbooks, RBAC matrices, integration maps) clear and searchable.
• Publish concise "what's new" notes for users and regular internal summaries for stakeholders.

FinOps

• Support license monitoring (reclaim dormant seats, right-size tiers) and renewal preparation (usage reports, forecasts).

Qualifications

Must-have

• 1–3 years in application support, IT administration, or business analysis.
• Exposure to enterprise tools in at least two categories (work management/collab/dev platforms/quality/e-signature/roadmapping).
• ITSM experience (incident/change/problem) and strong documentation habits.
• Basic scripting (Python or Bash or PowerShell) and comfort with REST APIs/webhooks.
• Ability to communicate with end-users and translate needs into practical configurations.
• Working proficiency in English.

Nice-to-have

• Awareness of SSO/SCIM and RBAC designs.
• Basic cloud notions (compute, identity, storage, backups).
• Familiarity with GDPR/ISO-style evidence keeping.

Eutelsat treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by Eutelsat and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time).

This role is a Eutelsat job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.