French Senior Business Travel Consultant
il y a 2 jours
Workster is partnering with a leading company in the field of business travel management, corporate cards, and expense solutions to recruit a Senior Business Travel Consultant to join their Lisbon-based Team. You will have a fantastic relocation package waiting to you to one of Europe's top capitals. In this role, you will support corporate clients by organizing their travel arrangements – including bookings for flights, hotels, rail, and other travel services. You'll ensure a seamless travel experience, assist with self-service tools, and ensure compliance with company and customer travel policies.Work Model: Full-time – hybrid from Lisbon. Your Responsibilities:Provide customer service to corporate clients via phone, email, and chatAssess customer needs and travel preferences efficientlyManage complex bookings: flights, trains, hotels, rental cars, etc.Assist with self-service platforms and travel appsEnsure compliance with SLAs and quality standardsFollow global travel and compliance policiesShare feedback on service improvements and internal processesParticipate in team meetings and discussions on travel industry trendsMeet attendance and performance targetsYour Profile:French level C1 (spoken and written) and C1 EnglishMinimum 5 years of experience in business travel consulting (including flights, trains, hotels)At least 3 years of experience working with a GDS system (e.g., Sabre, Amadeus, Galileo) – mandatoryPrevious experience in customer service or contact center is a plusConfident with tools like Gmail, Zendesk, Slack, and SalesforceWillingness to work shifts (Monday–Sunday, between 7:00 and 23:00)Strong multitasking, problem-solving, and organizational skillsProfessional and empathetic communication styleAdditional language skills (e.g., French, Italian, Spanish) are an assetThe Offer:Fantastic relocation package including flight and first months of accomodation paid forCompetitive salary based on experience and qualificationsHybrid working model in Lisbon after relocationComprehensive health, dental, and vision insurancePaid parental and bereavement leaveCommuting supportMental health programsInternet allowance for home officeOnboarding, training, and career development opportunitiesReady to start an international career from Portugal?Send your English CV to teva.praz@workster.jobs or apply directly via LinkedIn.Join a multicultural team and shape the future of customer experience in business travel
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