Lead DevOps

We are seeking an experienced Lead DevOps to lead our DevOps team of 6 engineers supporting 7 SaaS products across multi-tenant and single-instance deployments. This strategic role combines technical leadership, and infrastructure evolution while maintaining strict separation of duties through controlled production access.Reporting to: Global Head of OperationsTeam Size: 6 DevOps EngineersProducts Supported: 7 SaaS Applications (Multi-tenant & Dedicated instances)KEY RESPONSIBILITIESTeam Leadership & ManagementLead, mentor, and develop a team of 6 DevOps engineersManage project prioritization and resource allocation across 7 SaaS productsFoster a culture of security-first DevOps practices and continuous improvementCollaborate closely with Head of Engineering, Tech Leads, and Level 2 Support teamsInfrastructure & Technical StrategyDrive strategic evolution of AWS-based infrastructure architectureOversee Kubernetes clusters management using Flux GitOps workflowsLead Infrastructure as Code initiatives using TerraformDesign and implement scalable solutions for both multi-tenant and single-instance deploymentsEnsure high availability, disaster recovery, and performance optimizationSecurity Governance & ComplianceParticipate to SOC 1, SOC 2, and ISAE 3000 compliance frameworksParticipate to security audit processes including coordination of penetration testingEstablish and maintain security monitoring, incident response, and threat detection capabilitiesGovernance & Risk ManagementImplement robust change management and approval workflowsEstablish monitoring and alerting systems for proactive issue detectionCreate and maintain documentation for all processes and proceduresStakeholder CollaborationInterface effectively with executive leadership on infrastructure strategy and security postureProvide technical guidance and support to product development teamsCoordinate with Support Level 2 for escalations and production issuesCommunicate complex technical concepts to non-technical stakeholdersREQUIRED QUALIFICATIONSTechnical Expertise5+ years of DevOps/Infrastructure engineering experience3+ years in a leadership or senior technical roleExpert-level knowledge of AWS services (EC2, EKS, RDS, Lambda, CloudFormation, etc.)Strong experience with Kubernetes orchestration and Flux GitOps Proficiency in Terraform for Infrastructure as CodeSolid understanding of CI/CD pipelines, monitoring, and observability toolsSecurity & ComplianceProven experience with SOC 1, SOC 2, and/or ISAE 3000 audit processes Knowledge of security frameworks, penetration testing coordination, and vulnerability managementUnderstanding of compliance requirements for SaaS environments Experience with security tooling and automated security scanning Leadership & Soft SkillsDemonstrated ability to lead and develop technical teamsStrong project management skills with experience in prioritization and resource allocationExcellent communication skills for technical and business stakeholdersExperience working in fast-paced SaaS environmentsPREFERRED QUALIFICATIONSExperience with multiple cloud providers and hybrid cloud architecturesBackground in enterprise SaaS security and complianceKnowledge of regulatory frameworks (GDPR, etc.)Experience with security incident response and forensicsWHAT WE OFFFEROpportunity to shape infrastructure strategy for growing SaaS platformLeadership role with direct impact on product security and reliabilityCollaborative environment working with senior engineering leadershipProfessional development opportunities in cutting-edge DevSecOps practicesCompetitive compensation and benefits packageSuccess MetricsTeam Performance: DevOps team productivity and professional developmentInfrastructure Reliability: System uptime and performance metrics Security Posture: Reduction in security incidents and faster response timesStakeholder Satisfaction: Positive feedback from engineering teams and executive leadership