Senior Housekeeper

Position: Senior Housekeeper

Duration: 6 months’ renewable

Location: Ibadan

Closing Date: 26 April 2024

DUTIES:

Assign duties and inspects work to conform with prescribed standards of cleanliness. Investigate complaints regarding housekeeping service and equipment, and takes corrective action. Obtain list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments. Coordinate with the reception on guest requirements and actions. Inspect all rooms and inform reception of their status. Inspect all public areas and back of house to ensure cleanliness at all times and attend daily briefings. Conduct orientation training and in-service training to explain policies, work procedures, and do demonstrate use and maintenance of equipment’s and inventories stock to ensure adequate supplies. Plan work for the housekeeping department and distributes assignments accordingly, assign regular duties and special duties for housekeeping staff. Schedule employees and assign extra days off according to occupancy forecast. Maintain a lost-and-found department, responsible for all lost-and-found items and determine the rightful owner and send correspondences. Responsible for cleanliness, orderliness and appearance of the entire I-House. Ensure that rooms are made as per IITA standards. Attend to and resolve guest complaints. Perform any other job-related task as may be assigned by the Supervisors.

Requirements

QUALIFICATION:

National Diploma in Hospitality Management or related field with a minimum of four (4) years’ experience performing a similar role in a well-structured environment.

COMPETENCIES:

The ideal candidate must:

· Have excellent interpersonal, multi-tasking and communication skills.

· Be computer literate, trustworthy and diligent to work

· Have the ability to work with little or no supervision.

Benefits

We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

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