Laundry Supervisor

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. 

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

Connecting guests to the extraordinary place we call home Discovering a broad offering of career paths Learning and thriving among a group of international hospitality professionals Being passionate about people and attentive to the world - we are globetrotters Going beyond the walls of our hotel to support our community Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Job Description

Summary of Responsibilities:

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues Treat each and every Guest as a unique individual. Anticipate Guests’ needs with thoughtful and personal touches. Resolve Guest problems and never saying “no” without offering an alternative. Be an ambassador for the Brand, Hotel, Community and Colleagues. Be guided by Fairmont core values; respect, integrity, teamwork and empowerment. Check all linen for stains and damage and reporting in case damaged. Ensure that clean and dirty linen is separate within the laundry area. Ensure that the Laundry Room is clean and tidy. Use the appropriate protective clothing when dealing with soiled or infected linen. Make sure statutory health and safety standards in the laundry area. Promote the good reputation of the laundry team and the security of the laundry team is maintained at all times. Follow all company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained. Participate in hotel committee meetings Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC). Perform any other duties, tasks, and assignments within your department as required.
Qualifications

Qualifications:

The ability to communicate well in English. Should possess a very cheerful, bubbly service oriented and energetic personality. Exceptional leadership qualities to perform duties effectively to Fairmont Standards. At least three (3) year’s Previous Hotel Supervisory experience in a similar work environment at a reputable Hotel.
Additional Information

Physical Aspects of Position (includes but are not limited to):

Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day.  Does not lift weights exceeding 25 lbs.  Requires constant repetitive motion.  Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery. Applicants must have permission to work in Bermuda in accordance with Bermuda Immigration legislation.

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