Help Desk Agent
il y a 1 mois
New Caledonia, France
Snaphunt
Temps plein
The Offer
- Opportunity within a company with a solid track record of performance
- Leadership Role
- Opportunity to make a positive impact
The Job
Your responsibilities will include:
- Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
- Troubleshoot and resolve client concerns in a timely and professional manner
- Collaborate with team members and other departments to ensure the best possible customer experience
- Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments
The Profile
- Good English communication skills (both written and spoken) to effectively liaise with the stakeholders of the region
- A genuine passion for travel, tourism, and customer service
- Strong problem-solving and critical-thinking skills
- Ability to multitask, prioritize, and work in a fast-paced environment
- Flexibility to work on shifting schedules, weekends, and holidays
- A positive attitude, team player mentality, and the ability to adapt to change
- Flexible working hours and the option to work remotely
The Employer
Our client build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.
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HelpDesk Manager
il y a 2 semaines
New Caledonia, France Crescens Inc. Temps pleinJob Title: HelpDesk Manager Job Location: Raleigh, NC Duration: 12+ Months Notes: ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day for training. ** Remote work for contractors is at the discretion of...